Reviews (875)

Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

February 21, 2024

Great app! Super easy to use and modify. It's our perfect solution to printing invoices to add along with our shipments. Customer service was excellent too, Esther quickly helped me solve a minor issue with printing from my tablet.

Solo Equine
Over 3 years using the app
February 19, 2024

After a year of not using the Avada program, I had to remember where it was and how to use it. I asked for help in the chat. Esther immediately helped. He used screenshots to make it easier to catch up and answered all the questions. We solved the problem in 1 minute! Very fast and efficient. I want to thank Esther for a really great job!
Over 3 years using the app
March 5, 2024

Cool Team and very nice and helpful person in chat Audrey and William
If you implement also filter by payment method, will this our all time favourite app :)

Retro Gold 63 UG (haftungsbeschränkt)
Almost 3 years using the app
March 6, 2024

Quick answer when I need. Great experience!

Tiana is highly nice and professional!

I recommend "Tiana and Maison - the tech"!

Almost 3 years using the app
March 15, 2024

Tiana and Anivia, check the problems and solve them in minutes! Great support! Many thanks!! BR Andreas from Kitchen Bastards

Kitchen Bastards OG
About 3 years using the app
January 21, 2024

I wanted to thank customer service for helping me set up my email automation especially Hana who was of great help.

Thank you.

4 months using the app
January 9, 2024

Sunny, Tony and Julianna were fantastic. Great communication and follow up. Found the person to look into the issue. Never left me hanging without an answer.

Thank you AVADA!!!

Officially Sports
United States
Over 3 years using the app
March 8, 2024

great service by hana, really recommend avada.

12 days using the app
January 17, 2024

Even more capable than I initially thought. Responsive support, easy to customize and a major time savings.

United States
Over 1 year using the app
February 15, 2024

Hesther and Tony from AVADA help me with an incredible professionalism and a big kindness. Don't hesitate to contact this team if you have any questions.

7 days using the app