Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

March 8, 2024

great service by hana, really recommend avada.

12 days using the app
January 4, 2024

Good apps and very good support when you need it ! I recommend

About 1 year using the app
February 13, 2024

Application très fonctionnelle. SAV très réactif, merci à Esther et Toby pour leur travail.

Over 3 years using the app
March 21, 2024

Bon aide technique mais trop de défaut pour une application aussi simple à la base

3 days using the app
December 12, 2023

Application avec beaucoup de bug, de plus ils affiches par défaut les remarques confidentielles liées au commandes sur la facture. Même quand l'option est désactivé. Les clients peuvent voir les remarques confidentielles.

Over 2 years using the app
Avada replied December 13, 2023

Dear Diyara team,

We appreciate your feedback and apologize for any inconvenience you've experienced. We take user concerns seriously, and we want to address the issues you've raised. We've already sent a follow-up email to the address associated with your account. Kindly check your email, and we'll do our best to assist you further.

Thank you for bringing this to our attention, and we look forward to resolving any issues you may have.

Best regards,
Avada Support Team

February 20, 2024

perfect app.

Freshly Juice
3 months using the app
March 22, 2024

hana was perfect

5 days using the app
March 20, 2024

Très bon service, rapide et efficace. Ils ont réglé mon problème en un rien de temps

7 months using the app
November 29, 2023

Lydia and Anivia were brilliant today and helped me sort the smallest details in the app to suit our business and great response time!! - Thank you very much

Campus&Co. Nambour | Your Superstore
Over 2 years using the app
February 20, 2024

hana was great, quick and answered all my questions, and when I was still having problems, hana did it on their end, as i'm a noob.

McKay & McKay
About 1 hour using the app