Reviews (896)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective invoice creation and printing capabilities, crucial for including in shipments. They value the ease of use and customization options for templates to meet specific business and local needs, despite an initial learning curve. Features like saving invoices to a drive and automated invoice sending as orders are fulfilled are highlighted, making it suitable for high-volume operations. The app is noted for its reliable performance and responsive customer support, with staff members like Esther, Tiana, and Hana receiving specific praise for their prompt assistance. Technical issues are reportedly resolved quickly, often in real-time via chat, ensuring minimal disruption to business activities.

March 15, 2024

Muy rápida y eficaz la ayuda por parte del todo el equipo de atención al cliente y en especial a Emily , muchas gracias!

VIVE POLE
Spain
About 3 years using the app
March 15, 2024

Tiana and Anivia, check the problems and solve them in minutes! Great support! Many thanks!! BR Andreas from Kitchen Bastards

Kitchen Bastards OG
Austria
About 3 years using the app
March 6, 2024

Quick answer when I need. Great experience!

Tiana is highly nice and professional!

I recommend "Tiana and Maison - the tech"!

DEBEAULIEU
France
Almost 3 years using the app
March 5, 2024

Cool Team and very nice and helpful person in chat Audrey and William
If you implement also filter by payment method, will this our all time favourite app :)

Retro Gold 63 UG (haftungsbeschränkt)
Germany
Almost 3 years using the app
Edited September 19, 2024

Audrey and William assisted me well

Ma boutique
France
6 months using the app
March 20, 2024

Très bon service, rapide et efficace. Ils ont réglé mon problème en un rien de temps

Solem
Canada
7 months using the app
February 21, 2024

Great app! Super easy to use and modify. It's our perfect solution to printing invoices to add along with our shipments. Customer service was excellent too, Esther quickly helped me solve a minor issue with printing from my tablet.

Solo Equine
Canada
Over 3 years using the app
February 19, 2024

After a year of not using the Avada program, I had to remember where it was and how to use it. I asked for help in the chat. Esther immediately helped. He used screenshots to make it easier to catch up and answered all the questions. We solved the problem in 1 minute! Very fast and efficient. I want to thank Esther for a really great job!

Seklinesbulves.lt
Lithuania
Over 3 years using the app
March 21, 2024

Bon aide technique mais trop de défaut pour une application aussi simple à la base

PROSET OFFICE
France
5 months using the app
February 13, 2024

Application très fonctionnelle. SAV très réactif, merci à Esther et Toby pour leur travail.

IPONE FR
France
Over 3 years using the app