Reviews (909)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in creating and printing invoices, crucial for business operations. It automates and customizes invoice creation, ensuring compliance both locally and internationally, making it ideal for global businesses. Features like automatic invoice mailing and customizable templates improve customer service and meet specific business needs. Merchants also praise its reliability, ease of setup, and seamless integration. The customer support team, particularly Esther, Mia, and Tiana, is celebrated for their responsiveness and effectiveness, with 24/7 availability and quick issue resolution. Merchants commend the app for its robust features, user-friendly interface, and exceptional support, making it a preferred solution for managing order documentation and printing invoices efficiently.

November 24, 2022

Perfect and very fast support! Prakash very fast helped us to set up app! Thank for helping. Recommending!

FEN papildai sportui
Lithuania
Over 2 years using the app
January 11, 2023

Easy to use and fulfil the need of label and invoice printing. Customer support chat bot is always there to solve any issue. Highly recommended.

Grocery Owl
Singapore
Over 2 years using the app
December 28, 2021

I really prefer this invoice program over the standard shopify invoice. much better customization options

So Darling Screen Prints
United States
Over 2 years using the app
January 5, 2023

Chat function is always available.

Jasmine and her developer fixed my problem straight away.

They are always very polite and very patient.

We started our store with AVADA and are very happy to continue with them.

disAbility equip online
Australia
Over 2 years using the app
Edited October 31, 2022

Awesome apps and very great customer service. I had a problem with some calculation and they really quick to fix it. I definitely recommend this apps

Épices du Guerrier
Canada
Over 2 years using the app
July 31, 2022

This AVADA app worked well in my Business and simplify everyday invoicing. This also sync with my shopify that can customise invoicing send once order paid or Fulfilment. The Customers happy with the layout with the free version. Once the business grows and can look into the full version which has more features. Happy offer them 5 star review. The support is patience and understanding. Thumps to Jasmine :)

VincenzosAquatics
Australia
Over 2 years using the app
March 19, 2023

So far everything is working well. Hope to see more advanced features updated in the future. Had a small problem setting up the automated emails, and Emily from the support team was nice and quick to help solve it. Overall it is recommended.

yeedi Europa
Hong Kong SAR
Over 2 years using the app
August 4, 2022

Takes a bit of time to understand it but the Online Chat is immediately available to help. I had Jasmine and Tony sort me out with something within minutes. Thank you!

KONTRAST
United Kingdom
About 2 years using the app
Edited January 10, 2022

Experience problem this morning, contacted support Fennic and thinking to give it a day to solve it (that's how the other app work) in fact, they respond immediate and have it fixed immediately. First time contacted support for help and it was an amazing experience! And also I love the way it allowed us to customize the invoice template into the style matching our brand with very simple steps!

Barf King
Malaysia
About 2 years using the app
September 27, 2021

Excellent customer service and solved our issue in a diligent and precise manner. Communication was great too - thanks guys!

MyBio Ireland
Ireland
About 2 years using the app