Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

August 4, 2022

Takes a bit of time to understand it but the Online Chat is immediately available to help. I had Jasmine and Tony sort me out with something within minutes. Thank you!

KONTRAST
United Kingdom
About 2 years using the app
Edited January 10, 2022

Experience problem this morning, contacted support Fennic and thinking to give it a day to solve it (that's how the other app work) in fact, they respond immediate and have it fixed immediately. First time contacted support for help and it was an amazing experience! And also I love the way it allowed us to customize the invoice template into the style matching our brand with very simple steps!

Barf King
Malaysia
About 2 years using the app
September 27, 2021

Excellent customer service and solved our issue in a diligent and precise manner. Communication was great too - thanks guys!

MyBio Ireland
Ireland
About 2 years using the app
August 7, 2020

I have been updating every fields and documents give quite good image to my business. I have tried in a buy process and the app offer you to download directly the pdf. It is ok!

Kitadake for travellers
Spain
About 2 years using the app
June 1, 2021

An extremely useful and straightforward invoice application. The support team is also fast to respond and is extremely detailed.

Furkids & Me
Singapore
About 2 years using the app
Edited June 12, 2020

Hey, guys
Thanks for this magnificent application, it is very versatile and easy to use. I recommend

labonnecuisinedips
Colombia
About 2 years using the app
July 6, 2022

Great help for keeping track of our invoices and webshop. Also for printing them in order to send our customers.

The Bird Tsang
Netherlands
About 2 years using the app
Edited June 12, 2023

The app is very useful to provide updated invoices to our customer. It is imperative for us to be able to send the right information to our customers, and when we have any issues at all, the support team is always eager to help. This time was Julianna and Hana that helped me solve our problem. It is great to have access to someone on the spot to check anything that may be wrong. We appreciate it.

Yazbek USA Mint
United States
About 2 years using the app
June 3, 2022

liz did such a great job helping me figure out how to create and send an invoice. She was quick and friendly.

kleentech premium car care
United States
About 2 years using the app
September 11, 2020

This App is pretty easy to use. We just got started over the past week. The invoice was missing some address fields so they were not quite matching up for what we needed for shipping, but Fennic was able to fix that for us no problem. Great service too. Thank you!

Libre Naturals
Canada
About 2 years using the app