Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ease of use, and customization options, especially for generating and printing invoices. Its automation feature that sends VAT invoices upon order fulfillment is highly valued. The app's customer service is often praised for its efficiency and round-the-clock availability. The support team is recognized for their ability to tailor templates to specific business needs and resolve technical issues swiftly. Merchants also value the app's user-friendly interface, compliance with local and international standards, and reliable performance.

September 19, 2022

The app is really nice and easy to use. They have great support, Tony has helped us immensely with getting the templates we want.

Vilbury London
United Kingdom
Over 1 year using the app
January 3, 2023

AVADA is very easy to use and useful for my store. The attention of the support is fast and very effective. I recommend it. Thanks, team! :)

zococity
Spain
Over 1 year using the app
July 19, 2022

Great app and really great support. I had a setup problem and they solved it in no time. Definitely recommended

The Books Lab
Italy
Over 1 year using the app
September 7, 2020

The PDF Invoice app was easy to set up and customize. The Shopify receipt is sometimes not sufficient for our business customers, so this app solves the problem. Customer support was especially helpful with a customization issue. They responded promptly, even on a holiday weekend, and resolved the issue immediately.

Beantown Bedding
United States
Over 1 year using the app
Edited November 28, 2022

L'application aide beaucoup pour les sites français et merci beaucoup au support technique très disponible et efficace. Tony a été au top!
Abby aussi!

SHOP-PAINTBALL
France
Over 1 year using the app
September 20, 2022

I used this app help me invoice, Emily was amazing . She helped me with everything I needed. She filled on everything for us also . Great service.

OC Beauty Co.
Canada
Over 1 year using the app
Edited October 11, 2022

Marcus was an absolute legend,hands down the fastest response I have ever received from a support app. Well worth it and highly recommended.

Twin Eagle Imports
Australia
Over 1 year using the app
January 29, 2022

good experience.. fast responds and helpful support good experience.. fast responds and helpful support

Onex
Qatar
Over 1 year using the app
November 4, 2022

@ Liz: Super schneller Support bei Fragen oder Hilfethemen. Sehr gute Kommunikation. Einfach vorbildlich

Edition Seidel
Germany
Over 1 year using the app
Avada replied November 9, 2022

Ihre Kommentare wurden mit unserem gesamten Team bei AVADA geteilt. Wenn wir von zufriedenen Kunden wie Ihnen hören, verbreiten wir Positivität!

Am besten,
AVADA-Support-Team

December 14, 2022

Esther was really lovely and solved our issue right away! Friendly and available, made an annoying task quite breezy :)

Plastic Free Amsterdam
Netherlands
Over 1 year using the app