Reviews (895)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective invoice creation and printing capabilities, crucial for including in shipments. They value the ease of use and customization options for templates to meet specific business and local needs, despite an initial learning curve. Features like saving invoices to a drive and automated invoice sending as orders are fulfilled are highlighted, making it suitable for high-volume operations. The app is noted for its reliable performance and responsive customer support, with staff members like Esther, Tiana, and Hana receiving specific praise for their prompt assistance. Technical issues are reportedly resolved quickly, often in real-time via chat, ensuring minimal disruption to business activities.

November 18, 2022

Esther et Gideon m'ont parfaitement aidée!!!! Très bonne application, très utile et efficace! Un très bon SAV!

MaisonCérès
France
Over 1 year using the app
September 7, 2020

The PDF Invoice app was easy to set up and customize. The Shopify receipt is sometimes not sufficient for our business customers, so this app solves the problem. Customer support was especially helpful with a customization issue. They responded promptly, even on a holiday weekend, and resolved the issue immediately.

Beantown Bedding
United States
Over 1 year using the app
Edited November 28, 2022

L'application aide beaucoup pour les sites français et merci beaucoup au support technique très disponible et efficace. Tony a été au top!
Abby aussi!

SHOP-PAINTBALL
France
Over 1 year using the app
September 20, 2022

I used this app help me invoice, Emily was amazing . She helped me with everything I needed. She filled on everything for us also . Great service.

OC Beauty Co.
Canada
Over 1 year using the app
December 22, 2022

COOL HANNA HELPED ME WITH MY ORDER PACKING STUFFCOOL HANNA HELPED ME WITH MY ORDER PACKING STUFFCOOL HANNA HELPED ME WITH MY ORDER PACKING STUFF

TOATIE
Australia
Over 1 year using the app
February 10, 2023

Very good customer support. Especially Hana and Emily. also Tony from tech team. Super quick and super helpful !

Nicki Minaj UK
United Kingdom
Over 1 year using the app
Edited October 11, 2022

Marcus was an absolute legend,hands down the fastest response I have ever received from a support app. Well worth it and highly recommended.

Twin Eagle Imports
Australia
Over 1 year using the app
January 29, 2022

good experience.. fast responds and helpful support good experience.. fast responds and helpful support

Onex
Qatar
Over 1 year using the app
November 4, 2022

@ Liz: Super schneller Support bei Fragen oder Hilfethemen. Sehr gute Kommunikation. Einfach vorbildlich

Edition Seidel
Germany
Over 1 year using the app
Avada replied November 9, 2022

Ihre Kommentare wurden mit unserem gesamten Team bei AVADA geteilt. Wenn wir von zufriedenen Kunden wie Ihnen hören, verbreiten wir Positivität!

Am besten,
AVADA-Support-Team

December 14, 2022

Esther was really lovely and solved our issue right away! Friendly and available, made an annoying task quite breezy :)

Plastic Free Amsterdam
Netherlands
Over 1 year using the app