Reviews (904)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in creating and printing invoices, crucial for business operations. It automates and customizes invoice creation, ensuring compliance both locally and internationally, making it ideal for global businesses. Features like automatic invoice mailing and customizable templates improve customer service and meet specific business needs. Merchants also praise its reliability, ease of setup, and seamless integration. The customer support team, particularly Esther, Mia, and Tiana, is celebrated for their responsiveness and effectiveness, with 24/7 availability and quick issue resolution. Merchants commend the app for its robust features, user-friendly interface, and exceptional support, making it a preferred solution for managing order documentation and printing invoices efficiently.

February 14, 2023

Really happy with the whole customer service experience. We have been using Avada for a couple of years without any problems at all or need to contact them. However, just recently, I needed the totals on the invoices set up in a specific way for UK to EU sales (IOSS Compliancy) and Avada were able to help me with this quickly and efficiently. I wouldn't hesitate in recommending Avada for all your customer invoicing requirements.

Roadskin®
United Kingdom
Almost 2 years using the app
May 2, 2022

Très bonne application et aussi excellent support.
De plus l'option gratuite est déjà très complète.
Je recommande vivement.

Novela
France
Almost 2 years using the app
June 5, 2020

easy to use ! and i think for not paying a dollar for this app, its the best choice for every one.
you can customize your invoice like you want and i like that.

Prettyvol
Germany
Almost 2 years using the app
August 16, 2022

This app helps me to send the invoice to my customer automatically. It saves my time. It deserves 5 stars.

InHand Networks
United States
Almost 2 years using the app
Edited December 12, 2021

Avada has been able to help us customize anything we need. Aside from the App itself being very customizable and useful, the customer service has helped our team take it's use to the next level. They provide quick answers and expedite our requests. I highly recommend this app and company!

InterSpaceLiving Furniture Store
United States
Almost 2 years using the app
November 9, 2021

The app is very user friendly and can be customized according to our choice. And support team are quick to response on our question.

Art is Fair Kuala Lumpur
Malaysia
Almost 2 years using the app
Edited March 11, 2022

I use this app for my small business in printing out invoices daily. Support was very helpful in getting my invoices set up exactly how I need them. Thank you so much for you help. Drake was super helpful and quick to resolve my issue.

Griffin Blanks
United States
Almost 2 years using the app
July 4, 2022

Great app, very useful to edit invoice easily. It is easy to understand and set up. If you have any questions and problems, the support team (I spoke to Jasmine, she is great) is efficient and answers quickly. Developers are pretty reactive to resolve your issue if possible.

Biome SB
France
Over 1 year using the app
April 21, 2022

I have enjoyed using this app so far. It is easy to set up and customer service is great. I had Marcus from customer service assist me and I found him to be helpful and knowledgeable. Great app to use with your shopify store

Busy Books Australia
Australia
Over 1 year using the app
November 28, 2022

Hana me ha atendido muy bien y ha hecho algunos cambios para mi factura. Asi que muchísimas gracias!

Nornir Craft
Spain
Over 1 year using the app