Reviews (909)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in creating and printing invoices, crucial for business operations. It automates and customizes invoice creation, ensuring compliance both locally and internationally, making it ideal for global businesses. Features like automatic invoice mailing and customizable templates improve customer service and meet specific business needs. Merchants also praise its reliability, ease of setup, and seamless integration. The customer support team, particularly Esther, Mia, and Tiana, is celebrated for their responsiveness and effectiveness, with 24/7 availability and quick issue resolution. Merchants commend the app for its robust features, user-friendly interface, and exceptional support, making it a preferred solution for managing order documentation and printing invoices efficiently.

June 24, 2020

INTENTARE PROBARLA ESPERO SEA UNA APLICACION EXCELENTE PARA MI NEGOCIO, CREO QUE ES MUY IMPORTANTE TENER APORTES DE ESTA MANERA SI ES GRATUITA.

ZAFIRO BEAUTY
Norway
1 day using the app
January 26, 2023

Hana a été incroyable et a su résoudre mes problèmes ! Je recommande cette appli pour son service client à toute épreuve.

Amor'& Mio Paris
France
About 23 hours using the app
January 14, 2022

Roger has been really helpful in setting up the app for me, even when I neede an option that was not that easy to implement. Super suggested!

The Digital Media Hub
Cyprus
About 23 hours using the app
Edited July 16, 2020

I really wanted to like this app. The templates are very unattractive and there is only minimal customization available if you do not know how to use Liquid.

I sell wholesale and retail and either way, the layout is clunky and unprofessional. So many sections that are not applicable to my business (not to most US businesses).
Everything is way too big. But you can only change the size of your logo. That's it for sizing. I can change a color...but so much more customization would have been helpful. I would have even paid for an app that allowed better customization or more flexible templates (I don't see any way to make a template from scratch, only using their existing, basic templates.)

If you know liquid and can custmize the code, you are good to go. Otherwise, this won't be a nice looking presentation in any way shape or form.

I'm really disppointed. (also try getting a hold of anyone to ask a question...just an exercise in frustration, too.)

Oso and Bean
United States
28 days using the app
Edited February 18, 2022

Thanks to Roger, Rainy, Drake and the manager for helping me to work easily.
Rapid answers and really friendly.
Thank you !

Watsunder
France
About 21 hours using the app
Edited March 2, 2023

great customer service, app is easy to install, and there is a free plan, so that is great to start. thanks you to the team
sunny was great to help me

COSMIC HAIRCARE
France
About 21 hours using the app
March 11, 2020

Only just starting with this app and it's fantastic so far - exactly what we are looking for - seems to work perfect as expected.

yummie.eu
Ireland
About 19 hours using the app
September 11, 2020

I'm totally new to Shopify and app was not easy to setup, it took my two hours to understand how it works. Helpdocs are not accessible all the time and you need to create support ticket to ask basic questions. It is also not possible to create invoices with sequentially as it is stated and I couldn't achive to create invoice and get paid for testing purposes. I think these are the most important features for an invoicing app.

argeshopbasket
United States
20 days using the app
Avada replied September 11, 2020

Hello,
We are so sorry to hear that you have not had a good experience with our app.

We have sent you a message to provide you with a proper solution regarding your recent requirement. Please kindly check your mailbox and get our update.

Many thank for your support!

Best regards,
Daisy

February 9, 2022

Roger provided a high quality help ! Pretty fast and no time lost, he was amazing. Great app, no need more for orders/invoices.

Wolf Pack
France
About 14 hours using the app
March 11, 2020

perfect app.. it solves my needs by making nice invoices to send it to my customers with there shipments.

ONUS E-Commerce
United Arab Emirates
About 13 hours using the app