Reviews (1,429)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed size charts on product pages, which reduce sizing inquiries and enhance customer experience. It offers robust customization options for different vendors or product tags and integrates seamlessly with store themes. The app is user-friendly and includes a modal window for additional product information. Customer support, with staff like Esther, Sunny, and Lydia, is highly praised for being responsive and efficient, often resolving issues within minutes.

Edited May 22, 2022

This is a great app for size chart! Hana, the online support agent, responded so quickly to my request. She is very helpful. Thank you for this wonderful service! Will gladly recommend this app. Appreciate it!

RareRoom
Japan
12 months using the app
September 28, 2021

I used this app to help me publish a size guide to my website. The customization is flexible among the other products they offer. This has been the absolute saver for my website and my time. I was having difficulty creating one on my own and from the reviews, AVADA seems to be the best choice. Well, I'm not disappointed with the app or the level of service, as Marcus contacted me from the support team and he worked his magic for me. He was the divine intervention I needed to get all that I customized formatted and posted to my website. It looks amazing and now I also know how to do most of it on my own thanks to Marcus' shining light. Thank you 10x over!!

AskMe Fashions
United States
12 months using the app
February 27, 2023

We have changed templates recently and Abby quickly helped me solve an issue! I am actually considering an upgrade!

Jungle Society
Brazil
12 months using the app
November 3, 2023

very help[ul and very quick response. definitely recommend. thank you

Hamptons Beds
United Kingdom
12 months using the app
Edited August 9, 2022

Hana was super helpful and fixed my problem straightaway , The app is super easy to use and the best part its free. Would highly recommend to anyone who is looking for a size chart on their ecommerce website

The Suitcase
Australia
12 months using the app
August 4, 2020

This is a great app which helps me a lot for customizing my store! Can't imagine that it was FREE! The Avada team have provided excellent customer services! They have quick response when I have enquiries and problems! So much thanks to them!

Jenut-B
Hong Kong SAR
12 months using the app
March 24, 2022

this app helped so much for our website and when our team confused with something marcus from the support team helped us immediately. this app provide good customer service.

DithiStudio
India
12 months using the app
Edited April 13, 2022

Thanks for the very quick reply and for helping me fix the issue. I am very happy with the customer service!! Thank you

Obiono
China
12 months using the app
Mageplaza replied April 8, 2022

Hi,

I'm Jasmine from AVADA Support Team. I'm sorry to hear that you didn't have a good experience with our app.

Our team has fixed the issue for you with the highest priority. The size chart is showing properly on your site now.

Please check your mailbox to get our update. We hope to have more chances to discuss things further.

Best regards,
Jasmine

February 2, 2022

Superb App.. tried a lot of size chart app.. this one works the best.. be it while designing or executing.. very user friendly..
And brilliant support team as well.. appreciate their prompt response..
Roger was of immense help while setting this app up for my store.. thanks once again

The Magic Wand
India
12 months using the app
August 5, 2020

I used this app to create a size chart for a custom item im selling. it was seriously easy and amazingly free!

Gumbeaux
United States
12 months using the app