Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive features that streamline wholesale operations, including custom pricing, quantity breaks, and B2B registration. They value the ability to differentiate between B2B and B2C customers with special pricing. The support team is frequently praised for their exceptional customer service and technical expertise. The app is recommended for its reliable functionality and significant business value.

Edited August 24, 2023

We work with the B2B wholesale app at two shops and are very happy.
Perfect app for business shops and portals.
Above all, the support is outstanding. Our contact person Jennie answers all questions super fast and helped us with all installations within one day.
Thank you!
Greetings from Germany and Switzerland!

Beni Durrer Beauty Business Schweiz
Switzerland
3 days using the app
BSS Commerce replied August 31, 2023

Thank you for your 5-star rating!

We are glad you are satisfied with the app, its features, and the support you have received. It is encouraging to know that our agent has provided outstanding service in assisting you with installations within one day.

We greatly appreciate your valuable feedback!

Edited May 4, 2023

Early in the process but the team has been very helpful answering my questions and walking me through the process. Very satisfied so far!

Alchemic Gaming Supplies
Canada
3 months using the app
BSS Commerce replied May 10, 2023

Thank you so much for your positive 5-star review! We are so glad to hear that you had a great experience with our team. We are always striving to provide the best customer experience and are glad to hear that your experience was a positive one. Thank you again and we look forward to serving you in the future!

August 10, 2023

Great solutions for B2B wholesale and excellent customer support! Always reply and fix the issues in seconds. Kindly recommended!

Koda
United States
8 months using the app
BSS Commerce replied August 18, 2023

Thank you so much for your 5 star rating! We are so glad that you appreciate our great solutions for B2B wholesale and excellent customer support.

It truly means a lot to us. Thank you again!

August 25, 2023

Jena was great at helping assist me with installing the rules I created and answering all my questions. She was great!

Christina Greene LLC
United States
4 months using the app
BSS Commerce replied August 31, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

September 15, 2023

I like their service and supports! Highly recommend to anyone who needs custom B2B solutions.
My support - Joy is very helpful and attentive. She solved my questions, helped with settings and able to customize my registration form too. The team is awesome! :)

TAKECARE AUTO PARTS
Malaysia
1 day using the app
BSS Commerce replied September 19, 2023

Thank you so much for your 5-star rating!

We are truly grateful that you value our service and support. It's fantastic that our agent was able to help you with your questions and to customize your registration form. We really appreciate that you think our team is awesome.

Thank you very much for your positive review.

June 14, 2023

Finally we have a B2B Store. Amazing support for setting up the shop. Thank you so much, June, for all your help!

wearplakkies
Germany
29 days using the app
BSS Commerce replied June 15, 2023

Thank you so much for the five star rating!

We are thrilled to be your B2B Store and we are so grateful for the amazing help you gave us setting it up. Thank you so much for your support! We really appreciate it.

April 28, 2023

Bonne application qui offre pas mal de services. Quelques amélioration dans la configuration des règles sur les commandes (order limit surtout) nous aideraient beaucoup mais après un premier échange avec le support, très très réactif et efficace, je n'hésiterai pas à leur faire remonter nos besoins. Je recommande !

Boutique L214
France
9 months using the app
May 9, 2023

We encountered some problems after installation, and the technicians helped us solve them responsibly. The customer service is also very patient to answer my questions, and will give timely feedback to the questions. I have searched several B2B apps, and I am quite satisfied with the functions of this app, and the direct online communication really improves the efficiency

ZOSI Technology Co., Ltd.
China
10 days using the app
BSS Commerce replied May 10, 2023

Thank you so much for your five-star rating! We appreciate you taking the time to search for a B2B app and that you found the features and functionality, as well as the direct online communication, useful and efficient. We appreciate your support!

April 20, 2023

Our experiences so far have been very good. Time was taken to solve the existing challenges with good results so far. Additionally, the customer service is very friendly and always keeps us well informed.

Gutbubbel UG
Germany
22 days using the app
BSS Commerce replied April 27, 2023

Thank you so much for your 5 star rating! We are delighted to hear that you have had a great experience with us and that our customer service has kept you well informed. We appreciate your positive review and your feedback.

July 11, 2023

Exceptional customer service. There were a few things not working during setup and June and the team were amazing at fixing them quickly and providing continued support during the setup process!

AO Official Store
Australia
4 days using the app
BSS Commerce replied July 17, 2023

Thank you so much for your 5 star rating and kind words!

We are delighted to hear that the customer service you experienced was exceptional. Our support agent and the team are committed to providing quick and ongoing support and aim to make the setup process as smooth as possible.

We appreciate your feedback.