BSS: B2B/Wholesale Solution , 677 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive features that streamline wholesale operations, including custom pricing, quantity breaks, and B2B registration. They value the ability to differentiate between B2B and B2C customers with special pricing. The support team is frequently praised for their exceptional customer service and technical expertise. The app is recommended for its reliable functionality and significant business value.
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Tried to partner with this app because it looked ideal and had good reviews. Being in Australia, we were directed to an office in Vietnam. Had a rushed demo and then we sent an email with one single question. A "ticket" was sent to us but had no content. Followed up a few times seeking an answer or more info. No replies to the emails. Eventually sent one saying will you assist, or should I give up? No response. Very disappointed.
So far, the support has been great. As we are on EST in the US, it is a little tricky because of the time difference but they solved something correctly without my immediate input and we were very pleased.
Thank you so much for your lovely 5 star rating!
We are absolutely delighted to hear that our support has been great and that you were pleased with our ability to solve something correctly without your immediate input.
We appreciate your kind words and we are glad you are satisfied with our service.
Absolutely the project we have searched for and makes B2B Shops much easier!
Also, an outstanding support, which has been the most crucial part for us to chose this company!
Thanks!
Thank you so much for your 5 star rating and your kind words! We appreciate your acknowledgement of our outstanding support - we will strive to maintain it at the highest standard!
If you are looking for an application that offers exceptional features and functionality, as well as outstanding customer service, B2B Solution is the place to go. Regardless of the type of request, the support prompt response and resolution has always been outstanding. It is without a doubt a great support.
Thank you so much for your 5-star rating! We are thrilled that you have had such a great experience with B2B Solution and appreciate your kind words about our features, functionality, and customer service. We take great pride in providing exceptional support and are grateful for your feedback!
best experience. Had issue with some features and they have solved each and every request i asked.
Thank you so much for your 5-star rating!
We are delighted to hear that your overall experience with our product has been excellent. We are overjoyed to hear you have had a positive experience with each and every request and appreciate your satisfaction with our service. Thank you again for your feedback!
Early in the process but the team has been very helpful answering my questions and walking me through the process. Very satisfied so far!
Thank you so much for your positive 5-star review! We are so glad to hear that you had a great experience with our team. We are always striving to provide the best customer experience and are glad to hear that your experience was a positive one. Thank you again and we look forward to serving you in the future!
Great App
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Amazing support by Jolie, thanks for helping me out with the installation. They are much appreciated! The app work as expected and it will help us a lot developing our business online.
Thank you so much for the 5-star rating!
We really appreciate that you found our support to be amazing and that our app works as expected. Your feedback is invaluable to us and helps us in our mission to develop our business online.
Thank you again!
From first glance it looked easy as if all you had to do was install these features. But in the end everything had to be manually done by Emma and her Team. To be fair though they were very quick to respond and fixed any bugs reported.
Early days yet but looks like it will be a good solution for us going forward
Thank you for your feedback!
We are glad that you are enjoying our service. However, your feedback seems to be quite a positive one but then you left a 3-star review so something seems to be missing from our end which haven't met your satisfaction yet.
If you need any further support from our team, don't hesitate to let us know. Hopefully, our service and our app will help to revise your experience with us.
We always strive to keep our customers happy!
Finally we have a B2B Store. Amazing support for setting up the shop. Thank you so much, June, for all your help!
Thank you so much for the five star rating!
We are thrilled to be your B2B Store and we are so grateful for the amazing help you gave us setting it up. Thank you so much for your support! We really appreciate it.