Reviews (850)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

July 11, 2022

Jonas was really helpful with the setup of the app and everything is working as expected, i recommend the app

Site B2B Chaussure
France
Over 1 year using the app
August 5, 2021

BSS/Wholesale solution is no doubt the perfect APP I used ever on Shopify. Since the first question I sent, I started a different journey in the Shopify world! They do really care about what problems I face and are willing to listen & figure out the root cause. All the communication and efforts are taken seriously to make sure they truly resolve the issues as they can do in every single detail. Also direct me on how to set up the Shopify function for additional help. I can't imagine how worried I would be if I didn't choose them, fortunately I made the right choice. Appreciated their quick response and continually upgraded software, Help us move on to the next level step by step. Truly recommended in my mind.

Maxtop Communications, INC
United States
Over 1 year using the app
BSS Commerce replied August 24, 2021

Thank you, Jason.

Your contributions so far are a great help to improve our app.

We added your requested features in our roadmap and will develop them soon.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

August 8, 2023

Bisher haben wir gute Erfahrungen mir der App gemacht. Der Support ist sehr hilfsbereit und konnte bisher immer eine Lösung anbieten.
Vielen Dank!

CASA DO ASHÉ
Germany
Over 1 year using the app
BSS Commerce replied August 11, 2023

Thank you so much for your 5-star rating!

We are delighted that you have had good experiences with the app and that our support was able to help you with a solution.

We really appreciate your feedback!

August 29, 2023

A great app for B2B Business with multiple VAT Checks: EU VAT, UK VAT, ABN, etc.
Creating a form is very easy with the pre-configured fields.

PATCHBOX
Austria
Over 1 year using the app
BSS Commerce replied August 31, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 11, 2023

This app solves all our B2B needs. Thank you for the fast and extensive technical support! Every wish was fulfilled and everything was optimally adapted to our needs. Outstanding customer service! An absolutely recommendable app for every B2B shop, definitely use it!

Lagertechnik Direkt
Germany
Over 1 year using the app
BSS Commerce replied October 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

August 15, 2023

Fast responses with technical support and they use my feedback for adding new features, which is great because they value their customers.

Concept One Pulleys
United States
Over 1 year using the app
BSS Commerce replied August 18, 2023

Thank you so much for your 5 star rating!

We are so glad that you have been satisfied by our fast responses with technical support and that you appreciate that we value our customers' feedback by incorporating new features.

We appreciate your support!

February 16, 2023

If I could give more than 5 stars I would definitely give them more! It is the second time I got help from Jonas and Nguyen Tien Hau and they once more made this an outstanding experience for me. They did not just solve my problem (I couldn't figure out how to switch to the business registration form instead of the Shopify standard registration form), but exceeded my expectations and went one step further and style my contact form for me in the design pattern of the Webshop. I am so blown away by this service. I always recommend them and if I ever struggle I will 100% ask those two to help me.

EcoMedicShop
Austria
Over 1 year using the app
BSS Commerce replied February 23, 2023

Thank you so much for your 5 star rating and positive review! We are so glad that Jonas and Nguyen Tien Hau were able to provide you with an outstanding, helpful experience and an extra step of styling your contact form in the design pattern of your Webshop. We really appreciate your kind words and are so glad you’re recommending us to others. Thanks for choosing us!

March 10, 2023

Quick service, comprehensive team that resolved my issue easily! The team had to style a form for me and they did it in a business day.

WB Practitioner Store
United States
Over 1 year using the app
BSS Commerce replied March 15, 2023

Thank you so much for your 5 star rating! We are pleased to hear that our service was quick, our team was comprehensive, and our team was able to easily resolve your issue. We really appreciate you taking the time to recognize our team for styling your form in a single business day! Thank you for your continued support!

November 29, 2021

Great options on this app for anyone that's doing B2B and needs a fast solutions for things such as: hiding prices, custom forms etc. Even better support. Been asking a couple of technical questions and they have helped me fast. Really happy with the app. Recommend.

MIEKinvorm Wholesale
Netherlands
Over 1 year using the app
BSS Commerce replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 15, 2022

This app works really well and is easy to configure. Due to my theme, I needed a little extra help installing but I contacted the support team at BSS Commerce and they made the adjustments needed very quickly. We are using all 3 B2B apps provided by BSS on our website without issue and would recommend them to any store looking to add B2B functionality. The BSS Team are very knowledgeable and the support we have received is outstanding. Thanks especially to Emma and Hoa Xuan Duong who have gone above and beyond to get the set-up exactly as we required, even working the weekend when we had a rush query.

Amoreo
Netherlands
Over 1 year using the app