Reviews (850)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.
Refine
-
By rating
ユーザー別の価格を実現できる方法がなく、Plusプランにしたとしても現状APIがないようで、ユーザー別価格の自動化がマスト要件でしたので大変助かりました。開発ストアでは無料なのも良心的だと思います。サポートのEmmaと技術者のMinh DangとHoa Anh Duongはいつも問い合わせに迅速に対応してくれます。
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I am very grateful to Joy and developer Nguyen Van Duc.
Their support is very correct, fast and professional. Thanks to this support I can use the app with confidence.
Joy's answers are fast and excellent.
If you are looking for an application that offers exceptional features and functionality, as well as outstanding customer service, B2B Solution is the place to go. Regardless of the type of request, the support prompt response and resolution has always been outstanding. It is without a doubt a great support.
Thank you so much for your 5-star rating! We are thrilled that you have had such a great experience with B2B Solution and appreciate your kind words about our features, functionality, and customer service. We take great pride in providing exceptional support and are grateful for your feedback!
The support from Joy and Vu Phi Hung were stellar!! They're definitely a very supportive, winning team! They were super fast to answer my questions and come up with solutions to the issues raised. Joy and Vu Phi Hung thank you for the great customer service.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Joy Nguyen and Hoang Van Luan and Nguyen Van Dong have been just amazing. We had problem of compatibilities between apps around the website but they solved everything super quick and in a super professional way.
we will thank you both very much
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
My team and I stay in constant contact with BSS support. It is above top notch. They not only fix your problem but reach out after a few days to see how things are going, test things, and implement specific solutions fast. I don't have enough good things to say about Nguyen Dinh Khanh, Hoa Xuan Duong, Vu Phi Hung and Jonas. Terrific team of people.
I recently added the app to my store and needed assistance getting it to work properly. Many thanks to Emma C and Hoang Van Luan, the tech. I submitted a support ticket, and I received an immediate response!
They both made certain that all of the features required for my website were installed and functioning properly. I created a Price List per Customer, and Emma was a huge help with the initial setup. The tech guy assisted in the installation of custom prices on all pages, including a Wishlist page rendered by a third-party app. This is useful if you have products that are only available to certain customers, such as wholesale versus regular.
Many additional features, such as the shipping rate, I intend to use in the future. I can exclude clients with business courier accounts from shipping fees so that I can charge the appropriate amount to customers with business courier accounts. Overall, both the app and the assistance I received from Emma and Hoang Van Luan were excellent. I'm not sure where I'd be if it weren't for them! Excellent overall experience.
Thank you so much for your 5-star rating! We are so pleased that your experience with our customer service was excellent and that our agent assisted you with your initial setup. We appreciate your feedback and are glad that everything is functioning properly now. |
I didn't know if this app would have answered to our needs, so I set up a call with Nhi HTU from BSS and she was super confident with the platform and showed me I could reach my target through their app. Positive Feedback!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Very pleased with this B2B app so far! It accomplishes many of the tasks that we need for our dealer portal on our website, and the custom pricing tools are probably the features we like (and use) the most. Anytime there has been an issue, the app developers have been very quick to respond, and always help us figure out how to change any applicable settings or fix code where need be. Shoutout to both Jennie and Trinh Viet Anh for helping us fix our latest hurdle :)
We are so glad to hear that you are pleased with the B2B app! We are glad to have delivered on the features you need for your website and that our custom pricing tools have been the main benefit for you. A big thank you to both Jennie and Trinh Viet Anh for helping you fix your latest hurdle! We appreciate your 5 star rating.
This app has been the perfect solution to our Trade program. Their customer service is incredible and has been so helpful setting everything up.
Thank you for your five-star rating!
We are delighted to hear that this app has been the perfect solution to our Trade program and that our customer service was incredible and helpful in getting it set up.
We truly appreciate your positive feedback!