Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, user-friendly interface, and ability to simplify wholesale operations. It's praised for its wholesale pricing, bulk order management, and exclusive sales access for members. It's ideal for businesses looking to differentiate their B2B and B2C customers, offering solutions for customer registration, custom pricing, and quantity breaks. The support team is noted for their quick responses and tailored solutions. Its seamless integration with Shopify and adaptability to growing customer segments make it a valuable tool in the B2B sector.

April 28, 2023

Une application bien utilise pour la mise en place de notre site B2B, qui nous a permis de mettre en place des minimums de commande, des prix wholesale etc... Les fonctionnalités sont très bien pensées et le service client extrêmement réactif. Je recommande

Chamaye
France
About 1 year using the app
March 18, 2022

I needed a new wholesale app where my clients could upload documents for me to keep easily organized and this app took the cake! Highly recommend! Jonas and Jane have been very responsive and amazing to work with! Great app and worth it.

Moose Creek Screenprint Designs
United States
About 1 year using the app
BSS Commerce replied March 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 11, 2022

We are still onboarding the app, but so far it is working very great and plug and play. Hoa Xuan Duong, Pham Le Minh Tri and Jonas has been helping setting up the app and system. Great features and flexibility! :-).

TeeShoppen Erhverv
Denmark
About 1 year using the app
BSS Commerce replied March 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 8, 2022

We are using two B2B apps from BSS team and they have been very helpful for our website and business.
The apps do have various features and can be easily activated via the App Dashboard such as special prices for wholesale customers, manual orders, login to see prices and etc. We have been discussing with the team via Whatsapp and Jonas (the support agent) has been very responsive in the meantime. Recently, we faced issues with login to see prices function & with setup custom pricing and Nguyen Dinh Khanh (the technical guy) have been checking very carefully and come up with a proper solution eventually. Our theme is a tricky one but they have successfully helped us to deal with it. Very responsive support manner! In addition, BSS Pricing Plan for these applications is quite reasonable and they also come with a 14-day free trial and free assistance. We would definitely recommend trying BSS Solution apps. Overall, I am quite satisfied so far. Appreciate a lot for the team's efforts and keep it up!"

Australia Pisen pty ltd
Australia
About 1 year using the app
BSS Commerce replied June 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

December 7, 2021

I purchased the entire BSS Commerce suite of apps: Login/Lock & Hide Pricing, B2B Wholesale Solution and B2B Portal/Net Terms. All of the apps have great functionality and have made my wholesale program and checkout process much more efficient. Their customer support team stayed online with me helping me set everything up and make sure it worked just as I wanted. They were so patient!!

dessertunlimited
United States
About 1 year using the app
BSS Commerce replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited August 19, 2021

This app has completely changed how we interact with b2b clients and our website. It allows you to manage incoming potential customers, assign prices depending on customers' type, and use quantities purchases to determine pricing. We dealt with Steph who went above and beyond to sort out all of our problems and then some (Steph; you are a legend!). If you are a b2b facing business I cannot recommend them highly enough to create the perfect system for maximising sales and interoperability for ease of use and allows us more time to focus on serving our customers.

Drink This Bev
Australia
About 1 year using the app
BSS Commerce replied August 24, 2021

It's Steph from the team.

Thank you so much for your very nice review and I'm happy that the app works well now as you wish.

Cheers!

July 21, 2022

Emma and Nguyen Van Dong have been fantastic supporting the app to make it right for our site, very quick and proficient with the help they have given. The app works well in combination with other BSS apps to provide a B2B Shopify solution .

Carabao Energy Drink
United Kingdom
About 1 year using the app
April 19, 2023

The app has a lot of functionality in one place, which I really appreciate. It's the only app I found that has a custom pricing function that fits my needs as a wholesaler. And the auto customer tagging is very convenient as well. I also use the Wholesale Registration form. It has been a bit buggy at times, but for the price for the whole package is very good comparative to other apps.

That leads me to the reason I would give this app 5 stars...The customer service is the best I've received using Shopify apps. June Nguyen and dev Cuong Nguyen Quoc and Duc Nguyen Van have gone above and beyond to respond quickly to my problems and even develop custom solutions to help meet all my needs. Where the app lacks in function, their service makes up for. And I haven't come across a problem yet they haven't helped me fix in the end.

Top Guy Shoes
United States
12 months using the app
BSS Commerce replied April 25, 2023

Thank you so much for your 5-star rating! We're so glad you love how the app has lots of functionality in one place and that you appreciate the custom pricing feature and auto customer tagging features. On behalf of our team, we thank you for your support and for the continued trust you have shown in us.

June 4, 2022

Excellent app and excellent technical team. They solved every problem of ours with precision. We really appreciated to you. Thank you so much...

SocksConcept
Türkiye
About 1 year using the app
BSS Commerce replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 6, 2023

There's a lot of B2B app that I have tried for my shop but this B2B/Wholesale Solution is the best for me. I am satisfied with the delivered result of any problem solving and their support manner.

I do appreciate to their technical team : Nguyen Ngoc Hai, Nguyen Van Duc, Leorio, Bui Thanh Phong (who have been working extremely hard to support me) and Jonas the Support Agent who always ready to help me. Wish all the best to this App and everyone who working with this App.

Daily Baguette
Indonesia
12 months using the app
BSS Commerce replied January 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!