Reviews (850)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

Edited February 2, 2023

Got some fantastic help today from Jolie on the chat and her developer Nguyen Van Dong. They quick found out what my problem was and solved it.

I could have used hours on that but they both did it very quick and extremly good !
After the first question if also asked for an advice and got some great feed back. I there for also installed the B2B Login & Lock Account plugin. Now i am setteled and good to go with our new store.

I wont be affraid to ask again - because i am sure i will be helped right away.

MacScreens.com
Denmark
Over 1 year using the app
BSS Commerce replied February 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 18, 2021

Amazing app to manage multiple price lists without needing a discount code, managing volume discount or customer group type account creation . The app works very well and the team offers fantastic support. It might require you to restructure your store a bit to get all the best benefits from the app, but the team offers great support to set this up. They will even do some code work for free to make sure everything works well with your custom template.

Tribe Ringette
Canada
Over 1 year using the app
Edited March 9, 2022

super good and very good customer service.
provides many opportunities for B2B customers, and good customization options. thanks to Emma and technician Minh Tri.

rokkedal
Denmark
Over 1 year using the app
BSS Commerce replied March 9, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

December 30, 2022

I have this app installed for my store. App does what I want it to do. Really easy to use and to setup. Support staff are helpful and had any problems sorted out rapidly. Big thank you to June and Anh for helping me to setup and integrate this app. Highly recommend this app for wholesale. Even though we are in different time zones it didn't delay the implementation. Staff were patient and knew what they are doing. We now use 2 of their apps. Unlike other platforms its easy to keep the subscription to the level you need. Thanks again to BSS

Emergency Response Products
Australia
Over 1 year using the app
BSS Commerce replied January 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited July 21, 2022

Many thanks to Josephine for the quick and straightforward help in customizing the app. Great service.

Foliendealer.com
Germany
Over 1 year using the app
June 2, 2023

Amazing service and customer support. They programmed everything for me. I highly recommend it to every business doing B2B

NIH Supplément
Canada
About 1 year using the app
BSS Commerce replied June 7, 2023

Thank you for your kind and generous 5-star rating!

We are delighted that our service and customer support have met your needs and delivered amazing results. We are humbled that you would highly recommend our service to all businesses doing B2B. Your endorsement means the world to us!

Edited March 16, 2023

Great Support! Emma helped us with questions regarding technical or functional issues.

The app works very robustly. We haven't had any outages or annoying bugs that leads to a loss of revenue. Instead, we can rely on this app.

We are also using the "Hide Prices"-App as an excellent complement to this app

special thanks to Emma and the technicians Nguyen Tien Hau, Dao Van Phu and Cao Xuan Cuong

Thanks a lot!

letterpoetry-karten
Germany
About 1 year using the app
BSS Commerce replied March 15, 2023

Thank you so much for your 5 star rating! We really appreciate your kind words about our agent's helpfulness in resolving your technical and functional issues. Your support is greatly appreciated.

September 27, 2023

Great team always there to help when needed

thinkbeauty
Australia
About 1 year using the app
BSS Commerce replied October 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited December 14, 2021

Great app. We use it for our B2B order portal - The EU Tax exemption is not perfect but we were able to find an accounting work around (Germany). The developer support is also very great - Especially (Minh Tri and Cuongnvm) and Emma were able to solve all my problems really quick! I think it's the best B2B App out there. Best,
stilform.com Team

stilform B2B
Germany
About 1 year using the app
BSS Commerce replied December 15, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 14, 2022

This app has been really handy in creating our store. The support is excellent and makes it super easy to use without a developer.

Biolink Australia
Australia
About 1 year using the app