Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive features that streamline wholesale operations, including custom pricing, quantity breaks, and B2B registration. They value the ability to differentiate between B2B and B2C customers with special pricing. The support team is frequently praised for their exceptional customer service and technical expertise. The app is recommended for its reliable functionality and significant business value.

March 23, 2022

Good customer support overall, with the best app in market. Used app for my store and must recommended for any wholesale store owner.

High Five
United States
11 months using the app
BSS Commerce replied March 29, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 8, 2022

Annie was able to help me in the best way to verify the installation of the application. The service is very professional and responsive. Thank you

FreshUp Pro
Estonia
11 months using the app
BSS Commerce replied March 8, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 21, 2021

I just started to use the app and i am happy with custom pricing and auto tagging. The support also very quick and helpful. Thanks.

B Vanity
United States
11 months using the app
BSS Commerce replied September 22, 2021

Thank you so much for using our app.

Please enjoy them now and let us at sales@bsscommerce.com or Whatsapp number (+84)987602961 if you need our support.

Cheers,

Emma.

February 14, 2023

Customer support was very professional and supportive to changes requested. Everything was done on a timely manner and communication was excellent.

FDA Labeling
Greece
11 months using the app
BSS Commerce replied February 15, 2023

Thank you for your 5 star rating! We are delighted to hear that you were pleased with our customer support, timely manner, and communication. We appreciate the kind words!

April 21, 2023

Great application. Very handy that they have a "Manual Order" feature so that my customer support team can easily insert manual order with custom prices for every customer.

KLEINENKOK
Netherlands
10 months using the app
BSS Commerce replied April 27, 2023

Thank you for the 5 star rating! We really appreciate your thoughtful words and feedback about our application. It's great to hear that our "Manual Order" feature is practical and convenient for your customer support team. Thank you for taking the time to share your thoughts and experiences.

March 1, 2023

The app is very good with features that suits b2b stores very well. The team works really good , very professional, and responsive. Jena Nguyen and Pham Dinh Hai answered my request very fast, they understood the issue from a very simple explanation and provided the best service. They double checked with me if the issue was resolved and all was good. I I'm really happy with such work, and I trust that in the future if we needed help it will be provided optimally.

Meliora Supply
United States
10 months using the app
BSS Commerce replied March 2, 2023

Thank you so much for your 5 star rating! We truly appreciate you taking the time to give us such positive feedback about our app and our team. It truly means a lot to us that you are happy with our work and trust that we will provide optimal service in the future. Thank you again for your kind words.

October 13, 2022

Great app! The support team is incredibly attentive and helpful. Special thanks to Joy and developers Hai NN and Dikhan.

Winbrary.com
Slovenia
10 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited June 24, 2022

I have not used the app yet but had a lot of questions on how to get my pricelists set up and Jonas was a great help! He answered my questions promptly and was very pleasant to deal with.

Magic Darts Wholesale
United States
10 months using the app
November 9, 2021

Cette application fournit toutes les fonctions qu'on a besoin pour les clients B2B. Le service client a été très réactif et professionnel. Bravo

NOÉLINE
France
10 months using the app
BSS Commerce replied November 18, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 18, 2022

Hi, we are very happy to use this app. It helps us to safe a lot of time by having the individual customer informations on hand. Emma helped us through the installation process very well. I give her 5 stars too. thanks.

Organic Trade UG
Germany
10 months using the app
BSS Commerce replied January 18, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!