Reviews (850)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

November 21, 2023

Emma has been wonderful to work with. The app has all the functions I was looking for. A few minor fixes needed to be done but the team took care of it immediately

BulkCustomTumblers
United States
11 months using the app
BSS Commerce replied November 23, 2023

Thank you so much for your 5 star rating!

We are thrilled to hear that you've been pleased with Emma's help and that the app had all the functions you needed. We highly value customer satisfaction and appreciate you choosing to work with us. We're glad that we were able to take care of your minor fixes in a timely manner.

Thank you for your continued support!

June 14, 2023

Finally we have a B2B Store. Amazing support for setting up the shop. Thank you so much, June, for all your help!

wearplakkies
Germany
12 months using the app
BSS Commerce replied June 15, 2023

Thank you so much for the five star rating!

We are thrilled to be your B2B Store and we are so grateful for the amazing help you gave us setting it up. Thank you so much for your support! We really appreciate it.

Edited May 6, 2024

Always very responsive to add ant additional features or customise others. Very happy with them all.

ThailandSnus.com
Thailand
12 months using the app
BSS Commerce replied September 6, 2023

Thank you so much for your 5-star rating!

We're so glad that you had a positive experience with our agent and that everything worked just how you wanted it from day one.

We appreciate your feedback.

April 19, 2023

Of course, we had an individual aproach for our B2B Customers in mind, yet this app delievered the largest part of the needed puzzle pieces. The rest was found quickly and thoroughly by Jennie from the support and her team of technicians. Binging ist all together helped enormously to implement a solution that even leaves room for added services in the future. We are thankful for the cooperative help of the support team.

NatureCups
Germany
11 months using the app
BSS Commerce replied April 25, 2023

Thank you for your 5-star rating! We really appreciate you taking the time to leave such a kind review. We're so glad that our app delivered the pieces you needed, and that our support team was able to provide the help needed to bring it all together. Thank you for your cooperative help and for your kind words.

October 6, 2022

This is a niche app for converting retail prices to wholesale prices, it's effective and straight forward to use, the support team is great and any minor tech issues we have raised have been dealt with swiftly, Jonas on customer support has been great, a brilliant app for retail stores who also have wholesale customers

dollie-wholesale
United Kingdom
11 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 6, 2023

I wanted to take a moment to express my heartfelt thanks to Joy Nguyen, your amazing support agent, who made my experience with your app a truly pleasant one. Joy went above and beyond to ensure that all my queries and concerns were resolved promptly and effectively.
She was always friendly, approachable and patient, and took the time to understand my concerns and answer my questions in a clear and concise manner. Her expertise on the CSV file of custom price and other app features was truly impressive, and she went out of her way to make sure that I was satisfied with the solutions provided. I would also like to commend the rest of the BSS team for providing exceptional customer support. You have created a culture of excellence that is reflected in the way your team conducts itself, and this is something that should be celebrated and acknowledged. Overall, I am extremely pleased with the quality of support that I received from Joy and the Wholesale Solution team. I am confident that I made the right choice in choosing your app, and I will definitely recommend it to others who are looking for a reliable and user-friendly solution. Thank you again for everything, and please extend my gratitude to Joy and the rest of your team. I will definitely come to ask you again if I have further questions or concerns.

Ninoma
Japan
11 months using the app
BSS Commerce replied March 29, 2023

Thank you so much for your kind words and your 5 star rating! We truly appreciate your feedback and are very happy that our agent was able to help you resolve your issues and answer your questions in a prompt and efficient manner. We take pride in providing the highest quality of customer service and it's great to see that reflected in your positive experience. We are grateful for your recommendation and look forward to welcoming you back if you need any further assistance in the future.

November 10, 2023

Amazing help from Emma!

Organic Blank
Spain
11 months using the app
BSS Commerce replied November 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

September 21, 2021

the app is very useful for wholeseller need and works fine for all kind of wholeseller requirement even you want to create multi tier prices, it works smooth.
also i got extreme support from the support team from configuration to setup.
really appreciate.

Shrinivas Silk Factory
India
11 months using the app
BSS Commerce replied September 22, 2021

Thank you so much for using our two apps.

Please enjoy them now and let us at sales@bsscommerce.com or Whatsapp number (+84)987602961 if you need our support.

Cheers!

March 11, 2022

multifunctional app for me , useful , but a little slow ,hope you could improve the speed .
Customer service Annie is very patient and helpful , solve my problem , after use , maybe more problems , hope I can talk to you again

JOYSTAR BIKE
United States
11 months using the app
BSS Commerce replied March 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 13, 2023

One of the best app for custom pricing! Great support, really helpful.

Mazzei
Italy
11 months using the app
BSS Commerce replied October 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!