Reviews (850)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

October 31, 2023

We have installed the B2B/WHOLESALE SOLUTION app in our Shopify store. At the beginning we had a small problem with the theme.
The team from BSS COMMERCE responded to our chat request within minutes and implemented the adaptation to our special theme within a very short time. Great service! Many thanks to Joy and her team for this great work!

www.joergkressig.shopping

JOERG KRESSIG LIFESTYLE
Switzerland
10 months using the app
March 1, 2023

The app is very good with features that suits b2b stores very well. The team works really good , very professional, and responsive. Jena Nguyen and Pham Dinh Hai answered my request very fast, they understood the issue from a very simple explanation and provided the best service. They double checked with me if the issue was resolved and all was good. I I'm really happy with such work, and I trust that in the future if we needed help it will be provided optimally.

Meliora Supply
United States
10 months using the app
BSS Commerce replied March 2, 2023

Thank you so much for your 5 star rating! We truly appreciate you taking the time to give us such positive feedback about our app and our team. It truly means a lot to us that you are happy with our work and trust that we will provide optimal service in the future. Thank you again for your kind words.

October 13, 2022

Great app! The support team is incredibly attentive and helpful. Special thanks to Joy and developers Hai NN and Dikhan.

Winbrary.com
Slovenia
10 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 21, 2023

Great application. Very handy that they have a "Manual Order" feature so that my customer support team can easily insert manual order with custom prices for every customer.

KLEINENKOK
Netherlands
10 months using the app
BSS Commerce replied April 27, 2023

Thank you for the 5 star rating! We really appreciate your thoughtful words and feedback about our application. It's great to hear that our "Manual Order" feature is practical and convenient for your customer support team. Thank you for taking the time to share your thoughts and experiences.

Edited June 24, 2022

I have not used the app yet but had a lot of questions on how to get my pricelists set up and Jonas was a great help! He answered my questions promptly and was very pleasant to deal with.

Magic Darts Wholesale
United States
10 months using the app
November 9, 2021

Cette application fournit toutes les fonctions qu'on a besoin pour les clients B2B. Le service client a été très réactif et professionnel. Bravo

NOÉLINE
France
10 months using the app
BSS Commerce replied November 18, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 18, 2022

Hi, we are very happy to use this app. It helps us to safe a lot of time by having the individual customer informations on hand. Emma helped us through the installation process very well. I give her 5 stars too. thanks.

Organic Trade UG
Germany
10 months using the app
BSS Commerce replied January 18, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

August 16, 2023

The app really helped us launch our B2B strategy without it being super complex and the support team is extremely helpful and fast to address any inquiries.

Pendulum
United States
10 months using the app
BSS Commerce replied August 18, 2023

Thank you so much for your 5 star rating!

We are so pleased that you found our app easy to use on launching your B2B strategy, as well as our support team for being responsive to your inquiries.

We appreciate your positive review!

Edited August 18, 2022

Ho usato quest'app per rendere il mio eCommerce adatto anche a B2B perchè ha molte funzione utili. Ho utilizzato l'obbligo di registrazione con un form personalizzato e il Tax Display, mi sono trovato molto bene eccetto che potrebbero abilitare più compatibilità con i temi. In ogni caso l'assistenza di Josephine e dello sviluppatore Vu Phi Hung è stata perfetta e mi hanno aiutato in pochissimo tempo per tutte le mie richieste.

AVJ Cosmetics | Professionisti
Italy
10 months using the app
October 14, 2022

The support I have experienced thus far has been great! Most recently, I required some custom front end development work to display hidden prices on my B2B Cart page. I was using 2-3 other apps alongside BSS Commerce , which resulted in hidden product pricing. Within 24-hours of contacting Josephine Dao and Hai NN, the solution was resolved with a few lines of liquid code. I was completely hands off and they managed to solve everything for me.

Feature Foods
Canada
10 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!