Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, user-friendly interface, and ability to simplify wholesale operations. It's praised for its wholesale pricing, bulk order management, and exclusive sales access for members. It's ideal for businesses looking to differentiate their B2B and B2C customers, offering solutions for customer registration, custom pricing, and quantity breaks. The support team is noted for their quick responses and tailored solutions. Its seamless integration with Shopify and adaptability to growing customer segments make it a valuable tool in the B2B sector.

Edited April 13, 2022

Thanks to the tech guy Nguyen Minh Dang and the support agent Jonas for the great support in configuring and solving some problems quickly. The technical guy is very helpful and support manner was awesome. Jonas has helped to clarify the VAT concerns. VAT Display function and Custom Pricing for b2b customers really help. Overall, great app and support, keep it up! Grazie al tecnico Nguyen Minh Dang e all'agente di supporto Jonas per l'ottimo supporto nella configurazione e nella risoluzione rapida di alcuni problemi. Il ragazzo tecnico è molto disponibile e il modo di supporto è stato fantastico. Jonas ha contribuito a chiarire le preoccupazioni relative all'IVA. La funzione di visualizzazione dell'IVA e il prezzo personalizzato per i clienti b2b aiutano davvero. Nel complesso, ottima app e supporto, continua così!

Fermento24
Italy
10 months using the app
BSS Commerce replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 20, 2022

Im thankful for your help! Emma & techs Minh Tri & Hoa Xuan Duong have done great jobs helping us customize their app for our needs. I will recommend the app & team to everyone who needs a great solution from B2C to B2B. Thanks again guys for helping us setting up everything,

Hunde Fitness
Denmark
10 months using the app
BSS Commerce replied April 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited August 4, 2021

This app is really helpful for wholesale orders. Great service & support. Stephanie has been an amazing help!!!

Casual Carats
United States
9 months using the app
BSS Commerce replied August 24, 2021

Thank you from Steph and BSS Commerce team.

Happy that I and the team can help you to fix all problems and you enjoy the app now.

Cheers!

Edited February 8, 2023

I have just installed the B2B/Wholesale Solution app and did have some struggle with the formatting of some pages but with the super fast and helpful support from June N. and the developer Dong L.T. I have managed to have it up and working as I hoped for. Many thanks again for your kind and fast support. This is how it should be done. The app itself is quite useful as it gives me all I need to support wholesale processes on my shop.


Ich habe gerade die B2B/Wholesale Solution App installiert und hatte einige Probleme mit der Formatierung einiger Seiten, aber mit dem superschnellen und hilfreichen Support von June N. und dem Entwickler Dong L.T. habe ich es zum Laufen gebracht. Nochmals vielen Dank für die freundliche und schnelle Unterstützung. So sollte es sein. Die App selbst ist sehr nützlich, da sie mir alles bietet, was ich zur Unterstützung der Großhandelsprozesse in meinem Geschäft benötige.

Schmückstück B2B
Germany
9 months using the app
BSS Commerce replied February 15, 2023

Thank you so much for the 5 star rating! We are extremely grateful that June N. and Dong L.T. were able to provide you with the help you needed, and that you find the B2B/Wholesale Solution app useful and able to meet your needs. We appreciate the kind words and your feedback.

February 17, 2023

I don’t usually post reviews but with this app I felt I really needed to share our experience. Our store had a few custom requirements and the support has been very quick to respond and implement the desired fixes. I have seen that many app developers refer to excuses like “our app is not designed for this feature” but with BSS Commerce I have only seen willingness to understand and meet customer needs.

Big thanks to dev Hai Pham Dinh who quickly helped me with the customization of the Order form on my Portal. And a thank you to dev Cuong Nguyen Quoc who makes sure the Custom Prices is in sync with the portal.
The B2B/Wholesale Solution app is great for anyone wanting to set up B2B function within their website quickly. Setting up wholesale pricing, custom online forms, hiding prices, etc… This app is an “all-in-one” app with fantastic support. I look forward to growing our business with the B2B/Wholesale app!

Pala Petfoods
Estonia
9 months using the app
BSS Commerce replied February 23, 2023

Thank you so much for the 5-star rating! We are delighted to hear that our app exceeded your expectations. We greatly appreciate that you took the time to share your experience and your kind words. We are thrilled that our team was able to help you with customizing the order form and custom prices. We thank you again for your invaluable feedback and look forward to helping you grow your business with our B2B/Wholesale app!

April 15, 2023

App provides us with the functionality we require. The support team are incredibly helpful and any issues or queries are resolved in a timely manner.

Batteries & Solar
United Kingdom
9 months using the app
February 11, 2022

The Customer Service is very good, I would like to thank Madu and Jonas for the Amazing job and the support they gave me.

miamata.fashion
Italy
9 months using the app
BSS Commerce replied February 15, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 27, 2023

Firstly the support is really great. Jena Nguyen in particular has been very helpful in assisting us with our B2B-setup. She is very thoughtful with great attention to detail.
We have been able to resolve all our queries so far and the response from the support team has been quick! The app itself is easy to use and understand. I recommend this solution to any business wanting to build their site with B2B functionality while not being able to afford the Shopify Plus plan.

Svea Medical
Sweden
9 months using the app
BSS Commerce replied March 29, 2023

Thank you so much for your 5 star rating and kind words! We truly appreciate your positive feedback and are delighted to hear that our support team has been helpful and attentive to your needs. We are glad that the app and its features have been so easy to use, and we thank you for your recommendation.

April 28, 2023

Bonne application qui offre pas mal de services. Quelques amélioration dans la configuration des règles sur les commandes (order limit surtout) nous aideraient beaucoup mais après un premier échange avec le support, très très réactif et efficace, je n'hésiterai pas à leur faire remonter nos besoins. Je recommande !

Boutique L214
France
9 months using the app
May 18, 2022

I can totally recommend! Very good App with lots of features. Perfect for creating a customized experience for our customer. Moreover the Support is very kind and helpful, all our problems have been solved within 24 hours. A special thanks to the team of Hoa Xuan Duong, Nguyen Van Dong, Vu Phi Hung and Jonas who helped us setting everything up.

DCM
Germany
9 months using the app
BSS Commerce replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!