Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust functionality, ease of use, and customizability in managing wholesale operations. They praise the support team's responsiveness and expertise, even with time zone differences. The app's seamless integration with Shopify and compatibility with other apps is highly valued, eliminating the need for separate B2B and B2C sites. It's seen as a game-changer for businesses with complex wholesale formats and is favorably compared to Shopify Plus.

Edited January 12, 2023

Absolutely great support, what a team! I received very fast feedback and solutions for the questions I had. I could not be happier :-)
My customer support executive June Nguyen is an absolute delight. She always replies very fast in a pleasant way. If she does not understand the exact complex requirement she will first comprehend completely before proceeding. An attitude that I really appreciate. Developer Anh Tran Duc was able to fix some issues with metafields, pricing layout, registration form, etc. All his changes were spot on and nothing was too complex too fix for him! Needless to say that I am a happy customer and I look forward to any upcoming challenge !

Opdamo
Belgium
About 1 year using the app
BSS Commerce replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

August 12, 2021

We are very satisfied with this app and we really appreciate the support. The support responds very quickly and very helpful - thank you very much!

nextzett
Germany
About 1 year using the app
BSS Commerce replied August 24, 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

September 13, 2021

I have bought this app for two different customers. Both times we had an issue with the theme and ability to show the discounted price in the collection pages. The support team did not rest until we had it fixed.

scanasia-as
Norway
About 1 year using the app
BSS Commerce replied September 15, 2021

Thank you so much for believing our app and our team.

Hope everything works well now and please enjoy our app.

We are all ears if you need more support.

Cheers and best,

Emma.

April 6, 2023

I recently had the opportunity to try out an app that provides a comprehensive B2B solution, and I must say that I was thoroughly impressed with the service that was provided.

Proxidispro
France
About 1 year using the app
BSS Commerce replied April 11, 2023

Thank you so much for your kind words and your 5-star rating! We're very pleased to hear that you enjoyed the app, and that it provided a comprehensive B2B solution. Your support means a lot to us, and we are grateful!

April 28, 2023

Une application bien utilise pour la mise en place de notre site B2B, qui nous a permis de mettre en place des minimums de commande, des prix wholesale etc... Les fonctionnalités sont très bien pensées et le service client extrêmement réactif. Je recommande

Chamaye
France
About 1 year using the app
March 18, 2022

I needed a new wholesale app where my clients could upload documents for me to keep easily organized and this app took the cake! Highly recommend! Jonas and Jane have been very responsive and amazing to work with! Great app and worth it.

Moose Creek Screenprint Designs
United States
About 1 year using the app
BSS Commerce replied March 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 12, 2023

At the first stage, we started using only three applications (B2B/Wholesale Customer Portal, B2B Login/Lock & Hide Price, B2B Portal/ Net Terms), which allow us to completely solve the problem of creating a portal for wholesale customers.
Very rich set of tools :)
Intuitive rules setting, the same for all tools.
Well, a special thank you to the technical support :)
Emma and Dao Van Phu, after 7 years of working with Shopify apps, we can say that you are the best!!!
Fast, specific and as attentive as possible to the needs of the client.
Thank you very much.

GreenTeaEveryday
Israel
About 1 year using the app
BSS Commerce replied April 14, 2023

Thank you so much for your 5-star rating! We are thrilled to hear that our suite of three apps, B2B/Wholesale Customer Portal, B2B Login/Lock & Hide Price and B2B Portal/Net Terms were so successful in completely solving your issue with creating a portal for wholesale customers. We are grateful for the hard work and dedication our agents have brought to you. Thank you again for your support. We really appreciate it!

April 20, 2023

Great app, and great service! I strongly recommend it. Emma and the tech guy are enthusiastic and professional. Love love love.

DeerValley Direct
United States
About 1 year using the app
BSS Commerce replied April 25, 2023

Thank you so much for your 5-star rating! We really appreciate your positive feedback about the great app and fantastic service! We love hearing that our agent and the tech guy are enthusiastic and professional – it’s always great to hear that our team is providing excellent support. Thanks again!

March 11, 2022

We are still onboarding the app, but so far it is working very great and plug and play. Hoa Xuan Duong, Pham Le Minh Tri and Jonas has been helping setting up the app and system. Great features and flexibility! :-).

TeeShoppen Erhverv
Denmark
About 1 year using the app
BSS Commerce replied March 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 8, 2022

We are using two B2B apps from BSS team and they have been very helpful for our website and business.
The apps do have various features and can be easily activated via the App Dashboard such as special prices for wholesale customers, manual orders, login to see prices and etc. We have been discussing with the team via Whatsapp and Jonas (the support agent) has been very responsive in the meantime. Recently, we faced issues with login to see prices function & with setup custom pricing and Nguyen Dinh Khanh (the technical guy) have been checking very carefully and come up with a proper solution eventually. Our theme is a tricky one but they have successfully helped us to deal with it. Very responsive support manner! In addition, BSS Pricing Plan for these applications is quite reasonable and they also come with a 14-day free trial and free assistance. We would definitely recommend trying BSS Solution apps. Overall, I am quite satisfied so far. Appreciate a lot for the team's efforts and keep it up!"

Australia Pisen pty ltd
Australia
About 1 year using the app
BSS Commerce replied June 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!