Reviews (853)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

February 23, 2023

Jolie Nguyen and dev Nguyen Quoc Cuong did a wonderful job at assisting me with any queries/ issues. Looking forwrad to working alongside them both again.

Paloma Living Australia
Australia
3 months using the app
BSS Commerce replied March 29, 2023

Thank you so much for the 5-star rating! It was a great pleasure working with our agents and we appreciate your positive feedback. Thank you for your kind words and we look forward to working with you again soon.

January 13, 2022

Customer Support is very helpful, emma walked me thru the whole setup process and helping to fix the issues

testing-projectxoffroad
United States
3 months using the app
BSS Commerce replied January 16, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 19, 2023

I am loving this app and there are still so many features that I haven't even enabled yet. I tried another wholesale app before this and I'm glad I made the switch because this app gave me exactly what I was looking for. I had some issues with my form and the customer service was exceptional! I definitely recommend!

Ms. Emma's Hair Care
United States
3 months using the app
BSS Commerce replied April 25, 2023

Thank you so much for your 5 star rating! We are so pleased to hear that you love this app and all the features it has to offer, as well as the exceptional customer service you received. Thank you for your continued support!

June 24, 2022

Très bonne app et fonctionnalités complètes pour la gestion d'un B2B, et support réactif pour aider à la configuration et aux corrections.

Spray.Bike France
France
3 months using the app
July 27, 2022

Very good help from their customer service Josephine. Great app works as expected + more features. Very good.

Raskebriller Norge
Norway
3 months using the app
October 11, 2023

This app is simply fantastic. The support team has been a tremendous help with any questions and other requirements we had, always looking for solutions tailored to our needs. A big thank you to Emma, who has been with us from the beginning, and of course, a huge thanks to the tech team for their technical optimizations.

RFID EUROPE
Germany
3 months using the app
BSS Commerce replied October 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

February 23, 2023

I recently had the pleasure of using the B2B/Wholesale Solution app for my business, and I have to say, it exceeded all my expectations. The app itself is incredibly user-friendly and intuitive, making it easy to navigate and utilize all of its features.

But what really set this app apart was the exceptional customer service I received from Joy and Dao Van Phu. From the moment I reached out to them with a question, they were incredibly responsive, knowledgeable, and eager to help in any way they could.

If you're looking for a top-notch B2B/Wholesale solution, this app is definitely the way to go.

GSDdk
Denmark
3 months using the app
BSS Commerce replied February 23, 2023

Thank you so much for your 5-star rating and for taking the time to review our B2B/Wholesale solution! We are so glad to hear that you found the app to be user-friendly, intuitive, and easy to use and that our customer service team was responsive, knowledgeable and eager to help. We appreciate your positive feedback and are so pleased that you chose to use our app!

March 30, 2023

Good job BSS team! Thanks so much to my support agent Joy Nguyen and dev guys Cao Xuan Cuong, Le Trung Dong, Hoang Van Tien, Pham Van Quyen who quickly resolved my issue. More specifically, I have some questions about the 2 apps and Joy Nguyen gives me answers well. Then, I have some difficulty in restyling the force login page and login age, as well as registeration page too. Then I contact Joy and receive the reply that the dev team can customize for free if I can give then detailed mockup design of my expectation. Why should I hesitate to do that? Of course I am willing to send them my mockup design so that they understand what I want, and they come back to me with very good result. You guys can go into my page and see that the pages are so nice! I love it! BSS app is quite friendly to use and functional also. You guys are great: You have amazing support team and good app. You can grow your service and sales more for more customers. I am more than happy for this customer support! They are patient, friendly, supportive and cute! I don't usually write reviews but BSS support team gives me a second thought about this time. i will continue collaborate with you guys and if I may have any further issues, I will be more than happy to come back to you guys again.

combie engineering
United States
3 months using the app
August 13, 2021

Great customer service and very helpful team! Thank you for solving so many problems when we are so busy on other things! Fantastic!

Repair Partners Wholesale
Australia
3 months using the app
BSS Commerce replied August 24, 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

Edited February 8, 2022

I like the app very much. It is great app for B2B business. I am very impressive with the support team. They are very professional and solve my requests very fast. Highly recommend. Thanks very much for the support from Minh Đăng, Nguyễn Đình Khánh và Emma, I am very pleased with you quick and professional supports Tôi rất thích app này, rất thích hợp cho doanh nghiệp B2B. Tôi rất ấn tượng với sự hỗ trợ của đội ngũ khách hàng. Họ rất chuyên nghiệp và xử lý vấn đề rất nhanh, rất gợi ý cho khách hàng dùng app này. Cám ơn các bạn Minh Đăng, Nguyễn Đình Khánh và Emma, tôi rất hài lòng về sự chuyên nghiệp cũng như nhiệt tình của các bạn

Surrey Hills Grocer
Singapore
3 months using the app
BSS Commerce replied February 15, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!