Reviews (853)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

January 11, 2022

World class support from Jonas and the team... it's important not just to have a great app, but also to have exceptional support... that's what I get from Jonas and the team

ThickTails (Wholesale)
United Kingdom
2 months using the app
BSS Commerce replied January 16, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 18, 2020

Really nice B2B application - fast setup and works perfectly with simple and variable products. Had few questions and their tech support was available within a minute and got answer few moments after.

Idoine - Produits biocosmétiques
Canada
2 months using the app
September 8, 2022

They were really fast and helpful. Duong Thai Huy, Nguyen Viet Anh, Nguyen Quoc Cuong and Josephine did everything what was needed to improve our customer experience.

ORQA Shop - High end FPV Equipment
Croatia
2 months using the app
July 5, 2021

Very good App, great customer service, they have helped me at all times to put the App just right. It was all very simple and fast. The App has a lot of practical functions for B2B and B2C, Thank you very much.

Stitchfoil
Germany
2 months using the app
BSS Commerce replied August 24, 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

March 3, 2022

Greet support and i got all the help i needed. Super good. Denna app har allt för b2b kunder. Man kan lägga in allt från orderlimit till pricing, tax inc or excl. Form for login and more. Just changing the prices when login. Jonas helpt me and am very pleased.

ericahuuvadesign
Sweden
2 months using the app
BSS Commerce replied March 4, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 18, 2023

I recently had the opportunity to experience the customer assistance offered by the June Nguyen. I must commend June for her exemplary service.

From the moment I reached out with my queries to the resolution of my issues, June was prompt, professional, and truly invested in ensuring I had a smooth experience with the app. Her knowledge and patience made the process a breeze. Such dedication to customer satisfaction is rare and highly commendable.

If anyone is looking for a B2B/Wholesale solution on Shopify and values top-tier customer support, I'd wholeheartedly recommend this app.

intermedexp.de
Germany
2 months using the app
October 12, 2023

This app is doing exactly what I need, I really appreciate all the help from Jena Nguyen in getting me setup properly. This app is definitely allowing us to setup some special pricing, both for individual products, and for preferred customers. I have more to learn to take full advantage of all the things it will do, and I feel confident that if I get stuck, help is not far away! Thanks for all the help Jena! - Gary

Backtrack
Canada
2 months using the app
BSS Commerce replied October 16, 2023

Thank you so much for the five-star rating, Gary!

We are glad that this app is allowing you to setup special pricing for individual products and preferred customers. It is great to hear that you appreciate the help that our agent provided you in the setup process. We are here to help anytime you need us.

Thank you for the kind words!

January 9, 2023

Many thanks to June and dev guys Bui Thanh Phong and Nguyen Van Dong, they have been very professional. June's responses are quick and specifically, she listened to my every detailed requirement and transferred to the dev team efficiently. I have some special requirements with the custom registration form and they helped me to make the form shown correctly though at the beginning it was not shown as I wanted. The team also explain to me very carefully. I also had other requirements such as compatibility with the other app and dev Nguyen Van Dong helped me resolve it well too. All I need to do is to explain my request and tech experts helped me well. June was supportive and she deserves big praise for her support. The tech experts Phong and Dong solved every issue well nearly quickly and accurately and so they were really good at it. Highly recommend this app for anyone to try. If you have any issues, don't hesitate to contact them and they are willing to support you as soon as possible. Thank you guys, and I will reach you again if I may have other requirements!

AGP Vectorial
Romania
2 months using the app
BSS Commerce replied January 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

February 16, 2022

Great service!! We had some code compatibility issues. As a technical guy, Nguyen Minh Dang sorted and fixed each and every issue efficiently & quickly. Then the Support agent Jonas is quite cool and very patience in answering my questions. Thank you, team!!

Balance Your Buzz
United States
2 months using the app
BSS Commerce replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited May 9, 2022

Thank you so much for your quick help. technical guy Nguyen Minh Dang and Jonas help me a lot understand the priority and gave me awesome service.

B2B Holistique
India
2 months using the app
BSS Commerce replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!