Reviews (852)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

April 26, 2023

Very useful app, we needed two different forms on our website to differentiate two type of customers and this app let us do this smoothly. The support is kind and efficient.

Legacy Distribution
Italy
About 2 months using the app
BSS Commerce replied April 27, 2023

Thank you so much for your 5-star rating! We are always pleased to hear that our app is not only very useful, but also allows our customers to differentiate types of customers easily. We are especially glad to hear that our support is both kind and efficient. We appreciate your feedback!

December 20, 2021

We've just started using this app alongside the B2B Lock & Hide prices to make a new B2B platform. Not only are we incredibly impressed at our final product we can offer onward customers, but both Emma from the support team and Cuongnvm from the technicians team have been outstanding. Always there to help and no issues has never been too big! Would definitely recommend to any other store owners looking to create their own B2B solution.

GoodiBox
United Kingdom
About 2 months using the app
BSS Commerce replied December 26, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 5, 2022

The app has been working great for us so far. We did run into a little issue, but Jonas and Dang NM were very quick to respond and fixed the issue within a few hours. Great app with great support!

BeeZ.nl
Netherlands
About 2 months using the app
BSS Commerce replied January 6, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 16, 2023

Excellent service Emma and Lê Trung Đông was amazing, helped getting the plugin to work, and did it fast and professional

Odex Denmark
Denmark
About 2 months using the app
BSS Commerce replied March 17, 2023

Thank you so much for your kind words! We're very pleased to hear that our agents have provided you with such excellent service. We're glad we could help you get the plugin working quickly and professionally. |

March 23, 2023

The app seems excellent. I am not a tech person and Joy and Nguyen Trung Dong have been very helpful in setting up the app. Thanks!

FrogLog
United States
About 2 months using the app
BSS Commerce replied March 24, 2023

Thank you so much for your kind words and 5-star rating! We're overjoyed to hear that you found our app to be excellent and that our team members were very helpful in setting up the app. It means a lot to us to see such great feedback!

February 25, 2022

Great application, several tools to sell in wholesale super easy to use. The support team is great, I especially wanted to thank Emma and Minh Tri who helped me with all my doubts and solved my problems quickly and efficiently. Thank you so much

Mon Petit Brésil
France
About 2 months using the app
December 8, 2022

After one year trying to solve manually the problems that different country taxes can generate, this app is great. You can easily add a button for EU VAT validation in your cart page that makes possible a VAT exemption purchase. Also, I've had a problem with the register form installation and June and Duc Nguyen Van from the team support has solved it very proffesionally. So, higly recommended app.

ArquiFlash
Spain
About 2 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

July 1, 2021

Great app and excellent customer service. Easy setup and very responsive reaction on all appearing questions. Highly recommend

AG Studio Dresses
United States
About 2 months using the app
BSS Commerce replied August 24, 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

March 2, 2022

We use this app to setup wholesale accounts for our dealer. We had some issues with the price displaying properly for dealer accounts. However, Jonas, CuongNVM and Minh Tri were extremely helpful in getting the issues resolved in a timely manner. I highly recommend this app if you are looking for a b2b solution on shopify.

Hi-Lux Optics
United States
About 2 months using the app
BSS Commerce replied March 3, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

August 29, 2023

This app has very good features for b2b discount.
Thanks to this app, we were able to offer our customers discounts on various options.
The active assistance of the customer support team was also really helpful.

High Home
Germany
About 2 months using the app
BSS Commerce replied August 31, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!