Reviews (852)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

April 25, 2023

Joy and her team went above and beyond to help us get several apps installed and offered to help with a lot of the backend stuff that I wasn't familiar with. So far the app does exactly what I need it to and if I ever have any issues I know they will be there to guide me. I highly recommend them!

Tradition Rugs
United States
2 months using the app
BSS Commerce replied April 27, 2023

Thank you so much for your five-star rating! We appreciate the kind words and are so glad that you are pleased with the app and our agents were able to go above and beyond to help you install several apps and offer their help with the backend stuff. We are very happy to know that the app does exactly what you need it to and we will always be here if you need any further help or guidance. Thank you again for your great review!

October 24, 2023

great assistance from Emma

Jingold Shop
Italy
About 2 months using the app
Edited January 19, 2023

The application offers many possibilities. It takes time to test them all, there is a bit of information missing in the documentation which causes difficulties. That's why i would put 4-stars rating.

Fortunately the support service is very responsive. I received excellent support from Jena Nguyen and developer Nguyen Tien Hau who quickly checked my issues and answered all my questions. Thanks ! They deserve my 5-stars rating.

By combining the B2B/Wholesale Solution + B2B login/lock & hide price applications, we were able to create a great B2B platform that we will be able to evolve as it is deployed thanks to the BSS Commerce applications.

Rainette-B2B
France
2 months using the app
BSS Commerce replied February 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 2, 2021

I really like services provided by this company
, specially there support services are appreciatable,

B2B AromaMagic
India
About 2 months using the app
March 14, 2023

I recently had some trouble with how this app interacted with my site. I contacted their customer service team and was blown away! Not only were they extremely helpful and knowledgeable about the product, but they were also able to help me resolve the issue in a timely manner.

The two individuals I spoke with, Jennie and Nguyen Van Luan, were truly a pleasure to work with. They answered all of my questions. They even recoded my registration form to better fit my website theme.

I'm extremely satisfied with the service provided by BSS. They've gone above and beyond to ensure that their customers are taken care of and have the best experience possible. I highly recommend them to anyone looking for a reliable and efficient B2B app that can do almost anything Shopify plus can do for a fraction of the cost.

Farm Hounds - Wholesale
United States
About 2 months using the app
BSS Commerce replied March 15, 2023

Thank you so much for your kind words and your 5 star rating! =We couldn't be happier to hear that our support agents have gone above and beyond to help you, and have been pleased to provide you with great service. Thank you again for your 5 star rating and for your loyalty. We look forward to providing you with more great service in the future.

November 18, 2023

Full-featured app, fast, attentive customer service

From Morocco
United States
About 2 months using the app
BSS Commerce replied November 22, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

November 16, 2023

Great App

PopShield
United States
About 2 months using the app
BSS Commerce replied November 22, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

March 31, 2022

I used this app for my B2B business. Initially I'm empty how to do but app support really good support to me i should mention their name who Emma and the technicians (Minh Tri, Minh Dang and Nguyen Dinh Khanh) are really very support to me to do each and every steps . Thank you so much team

Quickee
Sri Lanka
About 2 months using the app
BSS Commerce replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited March 16, 2023

I had a fantastic experience with this app, and I couldn't be more grateful for the amazing support I received. Nguyen Quoc Cuong was incredibly helpful and efficient, and he resolved my customization request in no time. The level of customer service was outstanding, and I'm so glad that I chose this app. I would also like to thank Jena Nguyen and Pham Dinh Hai for their assistance. Overall, I highly recommend this app to anyone looking for top-notch support and excellent functionality.

spare-place
France
About 2 months using the app
BSS Commerce replied March 2, 2023

Thank you for your wonderful 5-star rating! We are so pleased that we could solve your customization request quickly and to your satisfaction. Special thanks to Jena Nguyen and Pham Dinh Hai for their hard work!

September 7, 2023

Awesome support, Awesome app.

A1 Smart Systems
Hungary
About 2 months using the app
BSS Commerce replied September 11, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!