Reviews (853)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

September 7, 2023

This application has been very useful, it is just what we needed for our B2B clients.
The technical support is excellent, they solve your doubts and are always there to help.

Thank you so much !!

Industrias GSL
Mexico
3 months using the app
BSS Commerce replied September 11, 2023

We really appreciate your 5 star rating and your kind words!

We are delighted to hear that our application and technical support have been so useful to you and your B2B clients; it's always great to know that our hard work is paying off.

Thanks again for the positive review!

September 6, 2023

It's easy to use and understand. Customer service actually helps us to style the form based on our preference. I never met any customer service for plug-ins that would go the extra mile for their customer!

Awesome!

Kuckreja & Co
Malaysia
3 months using the app
BSS Commerce replied September 8, 2023

Thank you so much for rating us 5 stars!

We are delighted to know that you found our form easy to use and understand, and that our customer service was helpful in styling the form.

We appreciate your positive feedback and are grateful for your kind words!

August 19, 2022

We are using this app in conjunction with the BSS Customer Portal app, on two sites now. We started with one app on one site, and over the last few months have combined the B2B/Wholesale soln and the BSS Customer Portal across two sites. Very happy with the way they have integrated into our sites, and we now have a combined B2C/B2B app that is working seamlessly for our customers. A big, big thankyou to Jonas (and his patience with my never ending questions), and the tech team Pham Le Minh Tri, Nguyen Minh Dang, Cuong NVM, Leorio, Vu Phi Hung, Nguyen Duc Manh for their work behind the scenes making all our customisations and helping with the seamless integration. Definitely recommend for any small-med sized business wanting to integrate Wholesale/B2B into their B2C business.

Oskar's Wooden Ark
Australia
3 months using the app
Edited August 18, 2022

All in one place for your B2B website functionalities! A great Thank you to Josephine and Pham Le Minh Tri who assisted me and fixed all the issues we have with setting up automatic tag rules. Friendly, fast and efficient service. Thanks for your support !

Wood Hill Boards
Canada
3 months using the app
Edited September 2, 2021

I have been using the App nor for some time and has made my job very easy for managing my B2B business. All the functions are easy to run. It enables me to show and hide my product prices for B2B and B2C customers accordinly. I was overwhelmed and thankful to the customer service of the APP especially to Ms Stephanie (if im not forgetting her name) who assisted me more than my expectation on different functions of the APP. I strongly reccoment the APP, you can even talk to them before you buy it.

Druline
Germany
3 months using the app
BSS Commerce replied September 7, 2021

Thank you so much for believing our apps.

We can say that for sure that the apps will help your B2B business grow better.

Cheers!

May 31, 2023

The support provided by June was excellent. Scheduling was not easy between Vietnam and East Coast US, but June worked with me to find a time that worked for both of us, and once she got the problem she worked it through to a satisfactory conclusion.

Aquanex Technologies, LLC
United States
2 months using the app
BSS Commerce replied June 7, 2023

Thank you very much for the 5-star rating and for your kind words about our service.

We are delighted that our agent was able to find a suitable time to work with you, and resolve your issue to your satisfaction. Your feedback means a lot to us.

April 9, 2021

Good, fast and friendly support. This is unique app with features i was looking for a long time. Developers are happy to help for features they was missing for our company needs.

ltdidierlab
Lithuania
2 months using the app
Edited March 29, 2021

It works great!! the help service is 10 very friendly and they have helped me until my store does what I wanted.
Miss Stephanie is always very attentive and helpful
100% recommendable

suitejoyas
Spain
2 months using the app
September 26, 2023

Very Helpful in resolving all issues and very fast customer service. Recommended for any b2b project. Actually much more affordable and better than Shopify plus.

MILIOMILANO
United States
2 months using the app
BSS Commerce replied October 3, 2023

Thank you so much for the 5-star rating!

We are so pleased to hear that our customer service was both very helpful and fast in resolving any issues.

We are grateful for your kind words!

March 24, 2022

We are very happy with this app. Right after the installation we had a few issues we couldn't solve ourself, but the support was very helpfull and fast.

Pivot Distribution B2B
Germany
2 months using the app
BSS Commerce replied March 29, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!