Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

February 13, 2023

We have been using this app for the past 5-6 years. I am very happy with how it functions and the customer service is always so helpful and responsive. It has definitely allowed us to capture many sales we likely would have lost.

Melanie Auld Jewelry Canada
Canada
Almost 6 years using the app
November 12, 2014

Excellent app, in the apparel business is impossible to always have available all products in all colours and sizes. With this app my customers have a better visibility of the availability and it helps me get sales that could have been lost.
The support from the "back in stock" team is excellent as well, fast and effective. Totally recommended.

Andrebadi
Mexico
Almost 6 years using the app
December 12, 2022

Great app, great support team. Have been using this for our store for the last 4 years, with no bugs or issues. Streamlines the process for both us and our customers. 10/10!

Bushido
United States
Almost 6 years using the app
Back in Stock replied December 15, 2022

Thank you for your awesome review!

November 5, 2016

One of our favorite apps that we use, completely lower our number of contacts from customers asking when items would be restocked. Just amazing and save us tremendous time, Definitely a MUST HAVE APP!!!

Treebo
United States
Almost 6 years using the app
September 8, 2016

Have been using this app for approx. 4 years now in our shop selling gifts for men. Works like a charm sending notifications when an item is back in stock. Has helped us recover sales that may have otherwise been lost due to out of stock.

Coolmaterial
United States
Almost 6 years using the app
May 3, 2018

EXCELLENT APP !! EXCELLENT CUSTOMER SERVICE!!

Boutique115
United States
Over 5 years using the app
December 16, 2020

I've used this app for the last 4 years and find it one of the most powerful tools on my website. Lots of great customer feedback of how easy it was to register and receive the Back In Stock notification. 5 Stars from me.

Military Remembrance Pins
United Kingdom
Over 5 years using the app
February 24, 2014

Excellent customer support, Matt got back to me after-hours and was more than willing to help me with some changes I wanted - he delivered exactly what I wanted when I didn't expect the additional help! (and at nil cost too!). Definitely went beyond my expectations, and as an online retailer already (changing platforms to Shopify) I know this app will help immensely with my sales and buying strategies.

RunwayScout
Australia
Over 5 years using the app
December 28, 2016

Reliable app that's been on my app list since day one. App works very well, gets regular improvements and updates and the support is top notch.

Tenpin 2
United Kingdom
Over 5 years using the app
October 15, 2020

Easy to use and has been great for helping customers stay in the know. Recently had some issues with a customization and through some back and forth their support team was extremely helpful is resolving the issue so that we're back up and running smoothly.

blueseventy usa
United States
Over 5 years using the app