Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

Edited November 30, 2021

We have used this app for multiple years over 7 shopify stores. It works great and the customer service is prompt and helpful.

OneUp Components Canada
Canada
Over 5 years using the app
Back in Stock replied November 15, 2022

Thanks a million for your super review 🤩!

September 7, 2021

It is a great resource to allow us to gauge demand for any product that is out of stock. Customer support is incredibly helpful as well!

Fright-Rags
United States
Over 5 years using the app
November 29, 2022

Amazing app, and even better support! Over the years we have switched our website design a couple of times and if there was any issue re-connecting BIS, their team was there to help us quickly re-install with easy and seamless communication.

Hope & Henry
United States
Over 5 years using the app
Back in Stock replied November 29, 2022

Thank you for awesome review! Our support team takes pleasure in providing assistance. Please feel free to reach out anytime you need any help 🙂!

April 7, 2014

Awesome app. Great tool for us to keep track of interest in out of stock items and new sales opportunities. The support team is VERY responsive should any issues arise. Highly recommend.

WishBox
United Kingdom
Over 5 years using the app
October 12, 2022

This app works as promised and the technical support team is top notch. D'Angelo helped us implement DNS settings and styling the send button on our theme. Best support I have ever experienced!

Tamara Scott Designs
United States
Over 5 years using the app
Back in Stock replied October 19, 2022

You're awesome, and so is your review 😊! Thanks for leaving your feedback!

April 14, 2016

Excellent app and great customer support. Would highly recommend!

Regalrose
United Kingdom
Over 5 years using the app
August 11, 2020

We handcraft our products and often go out of stock. Back In Stock has been huge in informing us about what our customers want and when, thus guiding our production decisions, as well as automatically notifying our customers when an item they want is available. It's invaluable being able to know exactly what your customers want, and then having a direct pipeline to customers that are already ready to buy. Plus, Back In Stock is easy and intuitive to use. Easily my best investment for my website.

Dawson Knives
United States
Over 5 years using the app
Edited October 27, 2016

(Updated Oct 26/16). Not only did we use this app to plan our manufacturing for our year, but Matt has also been unfailingly and quickly responsive to our email enquiries, which has been very helpful in our countdown-to-store-reopening. :)

We are a tiny fundraising company that manufactures all year long just to have enough stock to sell in November: when we run out of stock, we're really out. Up until now, when we received any late stock or items in exchange, we had no way of keeping track of people who were wanting those particular items and sometimes got stuck with them.

Matt's app has completely changed things for us: we now have an enormous list of customers waiting for certain products and when those products get added to our Shopify inventory, the app automatically emails them and we have had many extra sales as a result.

Better yet, an unintended consequence of this app's functionality is that we think we will be able to modify our sales strategy and spread our manufacturer's work and our work out over a longer period by using the data we get about most desired products.

This app is simple and very effective and it has already been a game-changer for our teeny company, even in the 4 weeks it has been installed.

Matt also has provided stellar back-end support to make his app look great on our store. Highly, highly recommended!

Jackets For Jasper 3
Canada
Over 5 years using the app
February 18, 2022

Very easy-to-use app! Was a cinch to install, and the support is top-notch! I had a minor issue after using it for a while. I contacted them and they were on it right away and took care of it! Their people are extremely helpful, nice & professional!

Self Reliance Outfitters
United States
Over 5 years using the app
Back in Stock replied February 28, 2022

Thank you for a great review! We are always happy to assist you!

August 25, 2022

Back In Stock has been a very resourceful app for our team. The team has been very prompt & quick with responses in our goals.

BYLT Basics
United States
Over 5 years using the app