Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

Edited February 26, 2024

Back in Stock is great. It is so easy for our customers to use and saves us so much time emailing back and forth with them. It took a bit of brain power to set up but the customer service was good and helped with our questions. We've been using it for over two years now I'm not sure we would want to run our business with out. Love it!

Smoking Lily Handcrafted Goods
Canada
Almost 4 years using the app
January 19, 2021

Great app and easy to use! A tool where you can immediately see results. The customer support team is wonderful - quick to respond and very helpful! Highly recommend!

Piccolina
United States
Almost 4 years using the app
March 13, 2023

Generally a very good app. We have been using it for a few years. It works well 99.999% of the time, which is better than most. Once in a million, it does send an erroneous message when the item in question is not back in stock but a message is generated and sent anyway. We tried working out what was causing the error but couldn't pinpoint the problem. As it has only happened on a few isolated instances over the course of a few years, we would still recommend this app overall.

www.bushgear.co.uk
United Kingdom
Over 3 years using the app
December 15, 2015

This app has made all the difference for my store! When I first launched, I found myself running out of inventory fast and this app allows me to note not only how many people wanted the product but also in what sizes. I then had an instantaneous way to get in touch with those customers once the item was restocked. A win/win for me and my customer! On top of that, they have customer service that was extremely helpful. Overall super happy with the service. Will be using them for a long time!

Alice Wonder
United States
Over 3 years using the app
August 17, 2020

Really great app, worth the money, works good, there is needed customization to meet your Brand needs. Always upgrades, that we've recently added sign up for the Back in Stock items using phone number. Recommend to use!

Hustler Hollywood
United States
Over 3 years using the app
December 23, 2021

Phenomenal app! It's helped our business tremendously with keeping our customers up to date with our product inventory. The customer support team is very communicative and quick with solutions to any questions or issues we've had. Can't recommend enough!

SUPERX
United States
Over 3 years using the app
Back in Stock replied February 3, 2022

We are grateful for your review, and happy to know that you are enjoying our product and support!

May 19, 2016

Great App! Love it! Works like a charm and helps me decide what to build. Thank you!!

Motogateway
United States
Over 3 years using the app
July 10, 2020

Back in Stock helps me capture potential customer information when they are looking for our most exclusive products, allowing us to continue to connect with them and build loyalty until these products are available again. We've seen great results using this app and would highly recommend it to anyone!

Saxelby Cheese
United States
Over 3 years using the app
December 20, 2021

Great app to keep customers in the loop about products when they are restocked. This does a great job of driving immediate sales.

Freedom Rave Wear
United States
Over 3 years using the app
Back in Stock replied February 3, 2022

Thank you for your review! We are happy to know that you are enjoying our product!

May 25, 2021

its one of those apps that you install once and it keeps working in the back without you ever having to do anything. perfect, is does what it supposed to and without any fuzz, can really recommend!

lockenkopf
Switzerland
Over 3 years using the app