Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

November 2, 2016

Fantastic application, would recommend to any shopify user. Support has been brilliant. Much appreciated Matt.

Gives you a great idea of what products are most popular

Mandys Heaven
United Kingdom
Over 3 years using the app
Edited December 15, 2015

This app is top notch not only for the functionality / price spectrum, ease of use to get up and running, but also because of amazing customer support.
Matt & Jack go beyond expectations and truly are helpful if a problem is to arise. We pay other software companies exponentially more money and they seem to just gloss over our issues.
Our company has a unique business model where things go in/out of stock regularly and Matt was nice enough to explain what was going on and come up with a solution to a rather complex problem.
Can't recommend enough.

Taylor Stitch
United States
Over 3 years using the app
Edited October 19, 2022

Back In Stock is a FANTASTIC app. Not only does it make back-in-stock notification requests super easy to send, the analytics down to the variant level are awesome. Very easy to install. Great app & terrific support!

Mission Mercantile
United States
Over 3 years using the app
Back in Stock replied October 19, 2022

Hi 👋🏽 Thank you for your amazing review! We're happy that you're loving our app and our support 🤩!

September 28, 2020

Sarah at Back in Stock did an amazing job! She worked personally with me after hours to retrieve data. We are grateful and I recommend working with Sara!

Ruthie Grace
United States
Over 3 years using the app
April 2, 2021

Fantastic app, very easy to setup and use and takes all the work out of the process of notifying customers. Well worth the price.

Inner Strength Products
Canada
Over 3 years using the app
February 4, 2021

We were looking for an app with a good user interface and a fair pricing structure that would allow potential customers to get notified when our out of stock items were back in stock...and this app was a perfect match. Within the first month, we had over 100 notifications sent and most turned into customers...so the value was clear. Also, customer service was great (we had a minor interface issue we thought might have been caused by the app due to our complicated subscription setup and they helped to confirm where the issue was).

Bouquet Box
United States
Over 3 years using the app
July 28, 2014

great app!!
we use it for a year now.

1item | וואן אייטם
Israel
Over 3 years using the app
December 7, 2020

This app has secured $3,000 of additional sales in the 3 months I've had it connected to my store - for me, that's worth every cent of the monthly cost! This year has been extremely difficult keeping stock levels steady, back in stock has allowed me to hang onto those sales I would have kissed goodbye without it. I appreciate that I can customise all the communication with customers. I've just this week started added unreleased products to the website so customers can read about them and get excited and I've got a list of people now waiting for the new stock to drop! Love it!

A + R Fabrics
Australia
Over 3 years using the app
November 25, 2020

Back in stock is simple to use and generates a large number of sales for us every month. I'd highly recommend this app.

THOMAS SABO Australia
Australia
Over 3 years using the app
July 26, 2019

We have started utilizing Back In Stock app for all of our "Coming Soon" products to gather what the interest is for any product we want to release. This app has made us a ton of money and I would highly recommend it for any e-commerce store!

SHITI Coolers
United States
Over 3 years using the app
Back in Stock replied August 15, 2019

Awesome! This is a great way to gauge demand for an upcoming launch. Glad you guys are using the app in creative ways :)