Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

July 15, 2016

Really useful app that allows us to let customers know when products they are interested in are back in stock - has led to more sales!

Barnaby Co
United Kingdom
9 months using the app
August 5, 2020

An incredibly useful app that has helped close a lot of sales from items out of stock, and identify which of our products are in most demand. Highly recommend it. I do think the backend could improve as far as design and ability to navigate the data of sign-ups for specific products.

Westside Love
United States
9 months using the app
May 30, 2022

great, easy to use app; with quick response time if you need support ..................................................................................

Imperfectly Divine
United States
7 months using the app
Back in Stock replied June 8, 2022

Thanks for your review! What could we do turn your review into a 5-star? Let us know 😊!

November 25, 2021

I love the Outstanding Customer Service - quick reply and always happy to help. Back in Stock App works as expected. Only thing is the localization of E-Mail content

MagicHolz
Germany
6 months using the app
Edited June 10, 2021

(Updated) After discussing further with the app developers they will open up for the possibility to manage to downgrade the account on your own. (Original) The app does its job and we are very satisfied with the app as long as we can stock up and therefore have the benefit of informing our customers that several products have been stocked up. However, it is not easy to switch from a paid version to a free version during the months when we do not benefit from the app. As a result, we have to pay for the app during the months that we do not benefit from it. The only way to downgrade to the free version again is by contacting them. They should have the opportunity to downgrade the app themselves via their "Billing" page.

Jim Rickey
Sweden
6 months using the app
October 20, 2022

This is a great tool to get a read on what your customers are interested in seeing be restocked. Also provides leads so you can reach out and connect with your customers in a natural way.

AELFIE
United States
6 months using the app
Back in Stock replied November 2, 2022

Thanks for your review! Would you mind sharing what could have made this a 5 ⭐ review? Thanks in advance 🙂

June 2, 2021

App is easy to set up and it allows customers to subscribe to notifications for products that are currently out of stock. To develop the app further, it would be great to add a feature, that would allow sending a notification for "replacement product" (e.g. product size has changed a little bit and the new product has a different SKU, but it is still "the same product").

Happy Food Store
Sweden
6 months using the app
January 31, 2022

It's simple and easy for customers to use, dashboard is easy to understand. Support team is quick to respond and helpful.

CPAP Direct
Australia
5 months using the app
Back in Stock replied February 3, 2022

Thanks for your review! We are happy to know that you are enjoying our app and support 😊!

March 4, 2021

Pretty good, does what it says :) my only feedback for a perfect app would be to be able to have more options to customize the email (colors, pictures, gifs) without code. And also I had to change the language of the display in my theme with a programer . But don't get me wrong, it is indeed pretty good.

Dando La Hora
Chile
3 months using the app
December 12, 2022

Great app. Great and quick support.
It asks for 100 characters so here is me typing until I hit 100..

climbingclothing.com
Canada
3 months using the app
Back in Stock replied December 15, 2022

😆 Thank you for the laugh, and the awesome review 🤩!