Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

October 27, 2022

カスタマーサポートの迅速な対応に助かりました。
Dashboardとsignup¬ificationの色表記にアンマッチがありました。(Dashboardはsent、signup¬ificationはsignupの色) 問い合わせをして1日中で修正をしてもらいとても助かりました。

KAPOK KNOT
Japan
Almost 2 years using the app
Back in Stock replied November 2, 2022

Thanks for your 5 star review 😊!

February 11, 2016

We have greatly appreciated the back in stock feature and see higher conversion rates when our customers are able to use it. There have been a few technical glitches on our end because we redesigned our site template, but Matt was able to help us figure out the issue and work towards a resolution. Thank you for making a great, helpful tool and providing such top-rate, helpful customer service.

Sudaraclothing
United States
Almost 2 years using the app
September 13, 2022

Back in stock has generated significant sales for us and done so automatically as items have gone in an out of stock. They have also been helpful in getting any issues resolves quickl.y

SunJack
United States
Over 1 year using the app
September 5, 2018

Just started working with the Back in Stock app and it's been a dream so far. So simple to install even I managed it on my own ( and I'm not technical at all). Also the team have been so helpful and responsive when I've had questions. A fantastic experience and something that I can already see being very helpful for my business.

Little Hotdog Watson
United Kingdom
Over 1 year using the app
January 28, 2020

This app is great and does exactly what I need it to do. Very easy to navigate too. I would definitely recommend this app to any store that has in demand products that tend to sell out.

Bijou Candles
United States
Over 1 year using the app
Back in Stock replied January 28, 2020

Thank you for your review and feedback. Great to hear you found everything without any issues. We have tried to keep the UI relevant to its categories making it simple to manage.

If you ever have any questions or need any assistance in the future, just get in touch!

September 23, 2015

We just installed this app and we ran into a couple integration issues as we wanted to customize the button and the popup window. Support was very fast and unbelievably helpful. They state support within one business day but we were pleasantly surprised to find it's typically much faster. Everything has been integrated nicely now and we are off and running. It's all about customer support and these guys have nailed it. Not to mention it is a great product that does everything we needed and more.

Next World
United States
Over 1 year using the app
January 26, 2022

App is amazing, and the support team is even more! The app has helped us convert sales that wouldn't have been converted if it weren't for their email alert system

Lord Lou
Netherlands
Over 1 year using the app
Back in Stock replied February 3, 2022

We are thrilled to know that you are enjoying our app and support!

January 25, 2022

Sarah H. Provided quick and easy service via the new chat feature. No more e-mails back and forth. Perfect execution all around.

Pit Viper
United States
Over 1 year using the app
Back in Stock replied February 3, 2022

Thanks for your great review 😊!

Edited April 16, 2019

Back in Stock is a very important and successful app for us. It generates a lot of revenue that would otherwise be lost

Shine On
New Zealand
Over 1 year using the app
August 21, 2020

Back In Stock is amazing and I only wish I added this to my store earlier. The return on spend is more than worth it and the up tick I have had in sales since adding this app is even more than expected. Very happy with Back In Stock!

Antipodream
United Kingdom
Over 1 year using the app