Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

August 25, 2022

Great app and awesome service! Helps tracking the demand and helps with production projection and how much to order as well.

Bloc Shop
Canada
Over 1 year using the app
September 1, 2020

I've been using Back In Stock since day one. Of ALL the apps I use, this one matters the most. We are a small business, we make products in small batches, so we are always out of stock. This saves a ton of time because the notifications are automatic. More importantly it pays for itself in sales because I collect emails through the notifications form and don't lose out on sales. PLUS, their customer support team is on point. I message them all the time with questions and requests, they get back to me quickly every time. They are a critical partner in our business' success.

The Catholic Woodworker
United States
Over 1 year using the app
February 18, 2016

Such a great app! It gives me insights in what my customer want to get back in stock! Wish it remained free forever o:-)

Squat Erella
United Kingdom
Over 1 year using the app
July 17, 2020

This app is great - we chose it because it will batch send based on inventory vs. the number of notification (so you don't send way too many notifications when only a small amount of inventory comes back in stock). We are seeing great revenue from an app that requires almost no maintenance once it's installed!

It's also super easy to exclude products or toggle notifications on and off per product using a simple tag in Shopify.

Finally, I recently had to reach out to their support team to help us manually move notifications to a new SKU for the same product - I have never received such helpful and prompt response from a support team on a Shopify App.

We would highly recommend Back In Stock!

Freshly Picked
United States
Over 1 year using the app
November 4, 2020

Love this app! Because of this app we have more sales and we don't need to email all customers. Great customer service aswell! Great support!!

Comfysets
Netherlands
Over 1 year using the app
Edited October 3, 2016

It's not the cheapest out of stock app but it's definitely the best. We tested many of them out and decided on this one, even though it cost the most. The adage you get what you pay for is really true when it comes to these apps. Our monthly ROI surpasses the price we pay for this app. We also required a few custom modifications and support was super quick and helpful!

Bariatricpal
United States
Over 1 year using the app
August 14, 2022

Servizio clienti veloce ed efficace. L’interfaccia e le funzioni sono le migliori trovate nell’app store. Raccomando vivamente.

Agile Cycling Lab
Italy
Over 1 year using the app
Edited March 7, 2020

I have a custom theme which also includes a "back in stock notification". I thought it was working perfectly, but later realized that almost all of my notifications were going "unread" (and mostly winding up in my customer's junk/spam folders). Not much point in sending notifications if customers don't see them.

I tried just about every "back in stock" notification available but none of them worked well enough for my strict standards.

Finally I gave this app a try. "Out of the box" it worked flawlessly. (Most of all customers were actually receiving my notifications). I did a lot of testing for this app to make sure it was perfect for me. Well before my trial period was up I had already decided that this app will be part of my store permanently. I had a little trouble getting it to look just the way I wanted, but the customer support I received from James was fast and very professional. Their support worked with me tirelessly and eagerly until I got it PERFECT. It looks like it was made just for my custom theme. (If you want to see what it looks like in a real store have a look here: https://japanesegreenteashops.com/collections/blendy-stick-coffee/products/agf-blendy-aroma-blend-elegant-rich-instant-coffee-24-sticks-48-grams).

I have over 300 products in my store and I manage everything myself. Since my products are "perishable", I have to keep a small inventory so that I can provide the freshest products with the longest expiration dates. Even though I restock almost daily, I was still missing sales because of even one day that and item was out of stock. This app solved my problem. I saw sales from the first day I used it.

The "dashboard" is also very useful. I can see which customers are after which items, this really helps me set my limits for inventory.

The price is competitive, especially if you consider "you get what you pay for". This app performs very well, customers actually receive the notifications, support is outstanding and it can be customized to fit your theme perfectly. I give five stars without hesitation.

Japanese Green Tea Shops
United States
Over 1 year using the app
February 17, 2021

Been using the app for around 1 year and the app works and looks great with our theme (Prestige). Never had any problems and the support have been great when I have had some questions. This is simply a "must have" for us!
So I have no problem to highly recommend this app!

LANDROMANTIKK
Norway
Over 1 year using the app
May 17, 2022

Great app with awesome support! Had some issues with the way the button was displayed on our Handy theme and they were super quick and effective in fixing that for us. Highly recommend!

Your Soul Time
Slovenia
Over 1 year using the app
Back in Stock replied May 26, 2022

Thanks for taking the time to leave us such a great review 😊!