Rewind Backups , 1,009 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive backup services, including products, customers, and metafields. It's praised for its user-friendly interface, automatic backups, and ability to restore individual products. Many have found it to be a lifesaver after accidental deletions. The support team is noted for being responsive and understanding of merchant needs. The app is also appreciated for its affordability and transparent pricing.

March 1, 2020

This app is easy to install. It seems to work great! I get a report that tells me what it backed up. How much better can it be! I haven't used the restore feature yet, and there is every reason to believe it will be as effective. Thank you for this great app! Highly recommend.

Silk Squirrel, LLC
United States
7 months using the app
April 27, 2017

You don't think this app is important until things goes wrong and you wish you have this app. Must have app.

All Tire Supply Llc
United States
7 months using the app
June 17, 2017

It has been three weeks now and because of this app I feel secure the safety of my website.
Yes I would recommend this app to anyone with a website that has work you wish to protect.
Jason Macleod
www.sexstoreau.com

Sexstoreau
Australia
7 months using the app
Edited January 25, 2018

How many times have you purchased a product or service, then received an email from the founder asking if he could speak to you about your thoughts about the service? In my years of experience, the answer is a big fat zero. Mike Potter at Rewind set a whole new standard (in my opinion) in not only listening to his customers, but in actually reaching out and proactively requesting a conversation.

The funny thing is, I am a religious believer in backups. I subscribe to the old backup joke of "one is none, and two is one" when it comes to backup methods. I had been a subscriber for about a month and was using a bulk editor to make some adjustments to a large volume of products in my store. As luck would have it, I made an error and messed up about a hundred products. Rather than sweat it and take the time to key in all the necessary corrections, I chose to "rewind it" and it worked fantastically. The irony of it was, this happened the night before I had agreed to talk to Mike.

As a result, of my user experience with the product and my subsequent conversation with Mike, I am a big supporter of the both the product and the company. In fact, I also now use their product to backup my Quickbooks Online account.

The4x4guyscom
United States
7 months using the app
November 7, 2019

An excellent set and forget app. You sleep better and have nice dreams when you know that your site is being backed up :)

MerchArts
Ireland
7 months using the app
Rewind replied November 19, 2019

We've heard many people say they sleep better at night knowing that Rewind has their store backed up, but you might be the first to mention nice dreams! Love to hear it.

August 16, 2016

Great App to use, takes care of the store.

Topaze Fashion
Canada
7 months using the app
April 6, 2021

We use the app from day one as we have many products and different staff adding them on the website. We are reassured to know that in case of mistakes we can easily recall the previous version of the product's description. As we are using HTML tabs, it is very useful if someone mess up with the code while writing the description : 1 click and the HTML code is back. Also, knowing that we have a backup of the themes is very reassuring as we work a lot on them and sometimes have conflict with apps. If we do not identify the bugs immediately, it is almost impossible to fix it via the 'previous version' feature of Shopify. With Rewind , we can fully recall the website until the version with the bug fixed and so identify the issue. It will be almost impossible with Shopify integrated feature because we will have to do it page after page...and in the correct order. We love the app, it is more just than a tool you will use at the critical moment. It is also affordable and suggest you to go for the plan with the 'live backup feature'. BTW, we strongly suggest you to try to recall pages, themes, products when you install the app so you are sure it is working and you know what to do the 'D-day'. Better to be prepared than adding stress when your website is in trouble ;)

Premier ETAGE
France
6 months using the app
Rewind replied May 5, 2021

Great tips in here, thanks for sharing! We're so glad to hear that you're enjoying peace of mind with Rewind.

April 18, 2017

Gives you peace of mind knowing your store is safe.

Xoxorose
Australia
6 months using the app
March 9, 2023

These guys are great and so easy to deal with. I feel confident knowing that I have secure backup should I need to recover data or undo any theme updates.

Refill Nation
New Zealand
6 months using the app
August 16, 2016

we love this app as we started out on the journey of www.iboughtherfreedom.com we have leaned on the roll back of pages and are very secure in the safe hands and options Review Rewind gives....highly recommend this app

Her Freedom
Australia
6 months using the app