Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

March 5, 2017

The weekly backup and rewind assistance is great as it is one less thing that I must take care of or worry about on a weekly basis.

Genuinegift
United States
9 months using the app
May 7, 2018

We appreciate the comfort of knowledge that your service brings and your teams personal active responses to our emails.

Onestopschnauzershop
Australia
9 months using the app
November 21, 2019

An incredibly seamless app both with automating your store back ups and using it to restore things. What’s even better is the outstanding service that the Rewind team provide.

Kaleigh helped me resolve site issues and answered all of my questions incredibly fast. I’d wholeheartedly recommend Rewind, very happy!

Just Strong
United Kingdom
9 months using the app
Rewind replied November 28, 2019

Kaleigh is an all-star, we're really proud of our customer service! Thank you for the kind words, we're glad to hear it.

December 2, 2019

Effortless piece of mind! I had no trouble setting this up and getting it running and it sure is nice to know that my store is getting backed up. I have lost websites before and having this option for my Shopify store really helps me sleep at night!

Erin McGuire Photography
United States
9 months using the app
Rewind replied December 3, 2019

Love to hear this (except the part about losing sites in the past) - thank you!

December 5, 2017

Great service and a great sense of security to know that Rewind is there to back up my store. They proactively contact me for feedback on improvements and to make sure I am satisfied with the App and their services. I Love REWIND

Therbert
United States
8 months using the app
August 1, 2018

I worked with a developer to make amends to my site who turned out to be a real bad apple. Backing up my site makes me feel confident that he isn't able to sabotage my site which he threatened to do. You feel do feel vulnerable when you aren't super technical so this really provides me with piece of mind.

Tiny Tots Tastebuds
United Kingdom
8 months using the app
February 20, 2017

So far, so good. It gives me peace of mind to know my store info and all my hard work to get it ready is saved and protected. Thank you, I definitely recommend Rewind to any ecommerce store.

Rowlhen
United States
8 months using the app
May 13, 2019

Rewind Backups is the perfect solution to protect your store, data and images etc. I had a super bad experience before installing this app where I lost all of my images. Now I know that if disaster happens again that I can quickly recover. If you care about your store and cannot afford down time then this app is a necessity.

Romantic Express
United States
8 months using the app
August 20, 2018

Useful app to backup your shopify store automatically. Would recommend.

Braggy Bags
United Kingdom
8 months using the app
September 3, 2018

Awesome app, it performs as advertised with regular backups of my site. It definitely gives me peace of mind knowing I can use it if necessary.

Boho Trading Company
United States
8 months using the app