Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

August 14, 2018

This should be the first app you install in your Shopify account! Essential. Easy. Awesome.

Love For The Planet
United States
3 months using the app
Edited July 22, 2020

User-friendly Rewind Backups is an excellent App to backup your Shopify stores. We used to have our programmers backup every couple weeks, but Rewind Backups is automatic, every day. Great add-on for our stores.

ILONA.COM
United States
3 months using the app
Rewind replied July 22, 2020

We actually back it up at least every day! We're happy to have you on board :)

Edited April 14, 2019

I use just the free version of the store to do back ups. So wonderful and I would definitely upgrade to the paid version someday! Very glad I found this app.

Little Shop of Miniatures
United States
3 months using the app
April 27, 2018

Rewind is great, I cant imagine losing my data. Peace of mind knowing everything is constantly being backed up!

Faeswimusa
Australia
3 months using the app
January 18, 2019

I wanted something to back up the hard work in case (god forbid) something goes wrong. I have not yet used it but it is peace of mind knowing that everything is backed up. The staff is also great as they answer fast which is gold to me.

belledesoiree.com
United Kingdom
3 months using the app
Edited February 10, 2021

Not only has it been doing what I have needed it to (does what it says on the tin), but in my haste to clean up my apps, I accidentally deleted the app. Panicked, I went to their website and connected with customer support (Logan) and she stepped me through how to reinstate my account. And like she said, all my previous backups were there waiting for me. I am seriously impressed, and this bungle on my behalf only took about 2 mins to rectify. Great service, great app. Well done team. From Alison @ beautiful-robes.com

Beautiful Robes
Australia
3 months using the app
March 22, 2019

Great App that is easy to install and easy to use. Gives peace of mind that you won't lose all of your hard work if something goes wrong.

Mission Coffee International
United States
3 months using the app
April 29, 2020

Pretty simple install and it is on auto pilot from there. We feel more secure with our data being backed up each day.

Classy Walking Canes
United States
3 months using the app
Rewind replied May 1, 2020

We've got your back!

February 14, 2020

I was in trouble with some apps installed on my shop, so I needed to restore my website to a previous date. After receiving assurance by their customer support, I successfully restored my website to the date I wanted. Great App, Thanks.

Fashion Silver Jewellery London
United Kingdom
3 months using the app
Rewind replied February 14, 2020

Sorry to hear that other apps gave your store unexpected problems - that happens more often than people think! Glad to hear we were able to help restore things back to normal :)

June 2, 2020

This app is imperative to have! I was skeptical about the app at first - thought it would be just an additional expense for another app hardly used. So glad we ended up going froward with it - we recently incorporated another app which completely wiped out everything once their developers went live with it, within a matter of minutes everything was restored thanks to Rewind.

Highly recommend!

Balance Factor
United States
3 months using the app
Rewind replied June 4, 2020

Holy smokes, that's scary! So glad to hear we were able to help out :) thank you for writing a review.