Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

Edited April 1, 2019

Love it. Does exactly what it promises! I don't have to worry about backing up my files or making changes .

Old Time Farm
United States
3 months using the app
November 7, 2017

Awesome. You NEED this app if you care about your store.

Malesextoysstore
United States
3 months using the app
July 2, 2020

I came here to leave a review out of sheer relief. I'd spent hours writing blog content for weeks of newsletters. Somehow an action on Shopify backend when 'hiding' them cleared all the content. I was desperate. Used Rewind (which I only added as app a few weeks ago) in seconds to reinstate them. MASSIVE PHEW. Worth every penny. Was almost in tears - all that work gone. Nearly!

FRAHM Jacket
United Kingdom
3 months using the app
Rewind replied July 22, 2020

Oh my gosh, that would have been awful! So glad to hear we were able to help out :)

September 25, 2018

Really good, does what its supposed to do. Installed after i had to reupload hundreds of photos beause of shopify "backups". This is the only true backup

DG Market
Poland
3 months using the app
February 7, 2018

Super sikkerhed og service. Tak for en god tjeneste.

Garagecph
Denmark
3 months using the app
September 27, 2021

Amazing customer support!! Such an important app to have for your business and you don't have to do anything after set up!

Limbers Dancewear
Canada
3 months using the app
Rewind replied October 4, 2021

Thanks a lot!

July 30, 2018

Great app. Simple and gives peace of mind. Haven't had to use it too many times as of yet but it's worked perfectly every time. =)

https://direct4x4.co.uk

Direct 4x4
United Kingdom
3 months using the app
August 24, 2020

it works.

LifeEzr
United States
3 months using the app
Rewind replied September 8, 2020

short and sweet - thank you!

April 29, 2018

We use this service on all of our stores.

Fitwearandco
Australia
3 months using the app
June 1, 2017

This won't work with custom themes. It's very expensive at $180/year per site. Just one more shopify expensive app giving reason to move over to Woocommerce.
It's nice to have a back up, though I found it not super simple and was kind of frustrated when we went to actually use it. Later, we did find out it due to our customization on our theme. Would have been nice to know beforehand.

Kestrelmeters
United States
Almost 7 years using the app
Rewind replied July 29, 2019

Although this review is more than 2 years old, it's important to note that we work fine with custom themes - we backup all changes to themes and the files in those themes.