Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

Edited February 10, 2021

Not only has it been doing what I have needed it to (does what it says on the tin), but in my haste to clean up my apps, I accidentally deleted the app. Panicked, I went to their website and connected with customer support (Logan) and she stepped me through how to reinstate my account. And like she said, all my previous backups were there waiting for me. I am seriously impressed, and this bungle on my behalf only took about 2 mins to rectify. Great service, great app. Well done team. From Alison @ beautiful-robes.com

Beautiful Robes
Australia
3 months using the app
March 22, 2019

Great App that is easy to install and easy to use. Gives peace of mind that you won't lose all of your hard work if something goes wrong.

Mission Coffee International
United States
3 months using the app
April 29, 2020

Pretty simple install and it is on auto pilot from there. We feel more secure with our data being backed up each day.

Classy Walking Canes
United States
3 months using the app
Rewind replied May 1, 2020

We've got your back!

February 14, 2020

I was in trouble with some apps installed on my shop, so I needed to restore my website to a previous date. After receiving assurance by their customer support, I successfully restored my website to the date I wanted. Great App, Thanks.

Fashion Silver Jewellery London
United Kingdom
3 months using the app
Rewind replied February 14, 2020

Sorry to hear that other apps gave your store unexpected problems - that happens more often than people think! Glad to hear we were able to help restore things back to normal :)

June 2, 2020

This app is imperative to have! I was skeptical about the app at first - thought it would be just an additional expense for another app hardly used. So glad we ended up going froward with it - we recently incorporated another app which completely wiped out everything once their developers went live with it, within a matter of minutes everything was restored thanks to Rewind.

Highly recommend!

Balance Factor
United States
3 months using the app
Rewind replied June 4, 2020

Holy smokes, that's scary! So glad to hear we were able to help out :) thank you for writing a review.

April 30, 2020

This app is very important to get early on before you have done too much on your site. I downloaded it to keep me from making more mistakes from pure ignorance of the eCommerce world. We are all learning at some point and it's nice to have a safe backup for when you mess up.

Town & Country Shoe Outlet
United States
3 months using the app
Rewind replied May 1, 2020

Well said! Thank you for taking the time to write a review, we really appreciate it.

May 25, 2020

This is a very useful app if you care for your store (and you probably do). Fortunately, I did not have the necessity to recover anything yet, but still it is a relief to know that I am always backed up.

Ohmycard.es
Spain
3 months using the app
Rewind replied June 4, 2020

Thanks for the kind words! Happy to hear you're enjoying the peace of mind :)

February 18, 2020

The peace of mind knowing we have backups separate from Shopify's system is fantastic.

The app was easy to install and change reports are great. Easy add for any store looking to ensure consistency.

www.radiodepot.com

Radio Depot
United States
3 months using the app
Rewind replied February 21, 2020

That's great to hear, we're proud to protect your store! Thank you for writing a review.

June 13, 2018

Great apps and great team support.
Thanx so much for your help

Dropnos
United States
3 months using the app
June 30, 2018

Great app, works just fine. No more worries about data loss!

Trecipestedivort Ro
Romania
3 months using the app