Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

September 1, 2020

I use the app to back up my shopify store in case disaster struck and i lost everything. For the price I,d say it is very worthwhile.

cueboss.com
United Kingdom
3 months using the app
Rewind replied September 8, 2020

Glad to hear we're protecting your store! Thank you for trusting Rewind.

Edited February 19, 2020

The app is very easy to use and full of features. Once I had an issue (on my side), contacted support and they sorted it in about 3 mins. It is excellent value for money, and I think it is much needed given the importance of back-up.

LoveHistoria
United Kingdom
3 months using the app
Rewind replied February 21, 2020

Thank you! We pride ourselves on our customer support - I'm glad to hear we were able to help out so quickly :)

Edited June 25, 2020

We haven't launched yet, but invested more than a year of work on the website (we have more than 150 products and hundreds of food recipes)
The first thing that I wanted for my site is back up.
Rewind has been amazing so far, its backup everything !!!! on my Shopify account automatically, and already saved me several times when products have been mistakenly deleted, it was very simple to restore from backup - perfect.
highly recommended

lollygag
United States
3 months using the app
Rewind replied June 29, 2020

Thank you for the kind words + recommendation! Good luck with your launch :)

July 19, 2018

Does the job well and takes the worry out of losing your stores data. Highly recommended.

Stumble And Loaf
United Kingdom
3 months using the app
July 30, 2020

I've experienced data loss before (on another platform) and it isn't pretty. The price that rewind charges isn't even a drop in the bucket considering what it would cost in down time and hassles in case of data loss. The Rewind app took no time to set up and it sends me weekly reports to keep me posted on what it's doing. If you care about your Shopify store, I highly recommend you install and use Rewind. Even if you don't care, you should still install Rewind because as I said, data loss isn't pretty.

Hi-Fi Centre
Canada
3 months using the app
Rewind replied August 13, 2020

Sorry to hear you've experienced data loss - that happened to our co-founder and it's why Rewind was created back in 2015. Thank you for the kind words! We're proud to protect your store.

Edited April 1, 2019

Love it. Does exactly what it promises! I don't have to worry about backing up my files or making changes .

Old Time Farm
United States
3 months using the app
November 7, 2017

Awesome. You NEED this app if you care about your store.

Malesextoysstore
United States
3 months using the app
July 2, 2020

I came here to leave a review out of sheer relief. I'd spent hours writing blog content for weeks of newsletters. Somehow an action on Shopify backend when 'hiding' them cleared all the content. I was desperate. Used Rewind (which I only added as app a few weeks ago) in seconds to reinstate them. MASSIVE PHEW. Worth every penny. Was almost in tears - all that work gone. Nearly!

FRAHM Jacket
United Kingdom
3 months using the app
Rewind replied July 22, 2020

Oh my gosh, that would have been awful! So glad to hear we were able to help out :)

September 25, 2018

Really good, does what its supposed to do. Installed after i had to reupload hundreds of photos beause of shopify "backups". This is the only true backup

DG Market
Poland
3 months using the app
February 7, 2018

Super sikkerhed og service. Tak for en god tjeneste.

Garagecph
Denmark
3 months using the app