Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

July 12, 2016

On a recommendation from Shopify I installed this app after having lost some work, today am I ever happy I did.

I just lost 6 months of development work in a new theme I was installing, or so I thought.

I reached out to Rewind Support and within an hour I had someone working on my issue and resolving my problem. I'm now back up and running.

This is client support the way it was supposed to be, my tech made me feel like it was his problem too. I highly recommend you install this app, and I hope you never need it, but if you do, rest assured there's someone at the end of the line, competent and ready willing and able. Thanks guys

Sharynscott
Canada
2 months using the app
April 29, 2018

We are more comfortable when making changes now. Thank you very much.
www.cakesburg.co.uk

Tanriver Cakery
United Kingdom
2 months using the app
July 9, 2018

Great back up app. Easy to set up and then you can forget it.
They will send you a e mail once a week of everything they backed up.

Tampa Bay Cichlids
United States
2 months using the app
July 14, 2018

Saved my store more than once already. Good to have.

Anhem
United States
2 months using the app
Edited January 16, 2018

We have to thank your company for the Rewind App. We installed your app a couple of months ago... never expecting to use it. Today an app support team broke our website and left a jumbled mess. It would have cost us 1000's of $$$ in lost sales until it was repaired. We hit the rewind button and within minutes our site was up an back to normal. It works!!!

I grabbed a before and after picture of part of the page. Copy paste into your browser to see.

https://www.awesomescreenshot.com/image/3104100/aab7f8eee203b9b128da6a77e6179562

We have the rewind app installed on all of our websites and so worth the cost.

Debbi - https://invigor8diet.com

Invigor8diet
United States
About 2 months using the app
March 1, 2020

I used this app only once recently. It was useful to find and publish an older version of one of my items. However, the Meta title hasn't been changed so I had to amend it manually. It was ok because I had only 1 item to change. But if I had 100 items, It would be a nightmare.

Natural Tendance
France
Almost 5 years using the app
November 12, 2020

The app works great, easy to set-up and use too. Superb support and customer service. Highly recommended.

Blood
Singapore
About 2 months using the app
Rewind replied November 18, 2020

Thank you!

December 5, 2019

Works perfectly. Easy to install and has very good options for subscription depending on your volume. I will certainly upgrade once my business grows. Thank you

CristalHealth
Portugal
About 2 months using the app
June 9, 2017

Great to have this peace of mind as we build our brand. The great part is that if you notice something is not right you can easily review the rewind version to see if something happened before you take any action, saves a lot of time and stress.
The team @ www.paisleyandgray.com

Paisley Gray
United States
About 2 months using the app
November 6, 2017

Peace of mind with one click. You get a complete, automated backup system that keeps your Shopify store safe 24-7. Nice app.

Chicagodimestore
United States
About 2 months using the app