Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

August 31, 2023

Really great support and so far all my data has been backed up. No need to use so far but I've got piece of mind that if I ever do I'm in good hands.

FilterFinder
United Kingdom
6 days using the app
May 19, 2021

I worked with Aditya and he was extremely helpful and friendly. Rewind's support team is terrific and I would highly recommend.

melianastyle.com
United States
6 days using the app
Rewind replied May 28, 2021

Thank you for the kind words - we're lucky to have Aditya on our team, he is a gem!

Edited October 10, 2017

Very slick and professional. Impressive but at $39 a month is far from cheap.

Update: - Had to uninstall Super slick and the dashboard is wonderful but for a medium size store to be charging $99 a month is madness
At that price it's worth my while writing my own version with the API.

Playblue
Ireland
5 months using the app
November 25, 2016

Good app to have piece of mind for your Shopify store. A safety net for any possible issues that may occur.

Milanfineart
United States
5 months using the app
August 29, 2023

Great app with great support. Requested to bundle up the plan since we have multiple stores, and they did not hesitate at all. Keep it up!

myFirst Thai
Thailand
5 days using the app
Edited December 17, 2018

I don't have very many products and signed up for the free plan. I don't know how it's possible that they are now charging me $ 8-month fee as saying I have 5000+ records when I don't even have a hundred products. Slimy, sneaky people. Distrust very much! Oh, and they have a no refund policy!

Something to Cherish®
United States
5 months using the app
Rewind replied July 29, 2019

Thanks for choosing Rewind to backup your store. We have a very flexible refund policy that will refund any charges to customers who aren't happy with our service.

In your case, you were being billed for the total number of items in your backup, not just the number of products. This would have been explained when you subscribed to Rewind.

We'd be happy to refund you the $8 fee - simply contact us at help@rewind.io or 1-855-5-REWIND and we'll refund you the full amount.

August 16, 2017

Must to have!! Great App!! Don't miss anything

https://sexyrealsexdolls.com

Sexyrealsexdolls
United States
5 days using the app
September 24, 2018

Does what is says on the tin. I am very happy with this app so far. Easy installation and setup. I hope to never have to use it but knowing I have it gives me a lot of peace of mind.

You Biscuit (Pty) Ltd t/a Nifty Gifts
South Africa
4 days using the app
May 7, 2021

Easy to use, easy to install, personal care and support already after only being a Customer for 3 days. Makes me worry a lot less knowing i have this service ! Thank you Aditya Shah for answering all of my questions and helping me to understand how the back up works and restore's

WearMyWardrobeOut
United Kingdom
4 days using the app
Rewind replied May 19, 2021

Aditya is an All-Star, thanks for giving him a shout-out! We are very proud of our support and success teams :)

November 8, 2023

Great support, great app, great and easy implementation - all-in-all, just great!

Kandii
Denmark
3 days using the app