Reviews (1,025)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its reliable data backup capabilities, which secure critical store data like products, themes, and collections, and offer easy restoration to minimize downtime and revenue loss. Its user-friendly interface and seamless Shopify integration make it accessible for non-technical users. Features like staging and monitoring provide enhanced control over data. The customer support is noted for its responsiveness, with fast service available even on weekends, and positive interactions with team members enhancing the support experience. Regular updates and proactive communication from the team also boost merchant satisfaction.

May 5, 2021

I use the app to back up our online store. So far, so good! Haven't had any issues. We originally began using the app on another platform but have since migrated to another. I reached out to customer service to see about transferring the app to our new platform. Working with Logan Jones was wonderful! He helped me figure out how to get the app up and running on our new platform in a timely manner and even helped me cancel the app on our previous platform. He was professional, responsive, and knowledgeable.

Alyce Paris
United States
7 days using the app
Rewind replied May 5, 2021

Logan is definitely a rock star! We're so glad to hear that Rewind was able to protect your store across platforms. Welcome to Shopify and thanks for leaving us a review, we really appreciate it.

June 7, 2018

Great App. Very easy to use!! Highly recommended

T Norris Marine
United Kingdom
6 days using the app
August 16, 2016

Great easy to use app. Since we have multiple people working on our site at any stage, this has given us peace of mind if anything goes wrong

Tiesncuffs
Australia
6 days using the app
August 31, 2023

Really great support and so far all my data has been backed up. No need to use so far but I've got piece of mind that if I ever do I'm in good hands.

FilterFinder
United Kingdom
6 days using the app
May 19, 2021

I worked with Aditya and he was extremely helpful and friendly. Rewind's support team is terrific and I would highly recommend.

melianastyle.com
United States
6 days using the app
Rewind replied May 28, 2021

Thank you for the kind words - we're lucky to have Aditya on our team, he is a gem!

August 29, 2023

Great app with great support. Requested to bundle up the plan since we have multiple stores, and they did not hesitate at all. Keep it up!

myFirst Thai
Thailand
5 days using the app
August 16, 2017

Must to have!! Great App!! Don't miss anything

https://sexyrealsexdolls.com

Sexyrealsexdolls
United States
5 days using the app
September 24, 2018

Does what is says on the tin. I am very happy with this app so far. Easy installation and setup. I hope to never have to use it but knowing I have it gives me a lot of peace of mind.

You Biscuit (Pty) Ltd t/a Nifty Gifts
South Africa
4 days using the app
May 7, 2021

Easy to use, easy to install, personal care and support already after only being a Customer for 3 days. Makes me worry a lot less knowing i have this service ! Thank you Aditya Shah for answering all of my questions and helping me to understand how the back up works and restore's

WearMyWardrobeOut
United Kingdom
4 days using the app
Rewind replied May 19, 2021

Aditya is an All-Star, thanks for giving him a shout-out! We are very proud of our support and success teams :)

November 8, 2023

Great support, great app, great and easy implementation - all-in-all, just great!

Kandii
Denmark
3 days using the app