I can count the number of times I've written a review on one hand and one finger. It has to be really really really bad for me to think something negative.
But to write something? I'd rather keep my negativity to myself.
Since opening my Shopify store - The Electric Spokes Company in 2014, I've struggled through the growing pains of Shopify and their clients, apps, and problems. It's natural to experience problems.
What is shocking to me is that the Barcode printer app is an essential tool for any brick and mortar store, and is probably as important as a cash register.
I can tell you the months lost trying to troubleshoot why it's not recognizing the dymo 450 labelwriter. We've bought new labelwriters, and unintalled and reinstalled using and upgrading to newer computers.
Now, it seems that every day, to print barcodes, we have to Uninstall Firefox (the only browser that it sometimes works), and then uninstall Dymo and then reboot computer, clean registry, and reinstall everything new. ABout 45 minutes of staff time. And we have 3 different computers in the shop.
So imagine, how aggravated we become with Shopify. And now, after being fed up with tech supports inability to address the issue, I sign on to see what the reviews are saying, and if there is a substitute.
Reading so many negative reviews (the positive ones are clearly newbies who haven't yet really relied on this tool to perform consistently) is awesome! I mean AWESOME.
If I had a company with a product app that is critical, and receiving this much negative feedback, I'd be "hmm, better take care of this pronto".
What happens with company's sleep on the job? Their clients start jumping ship. Which is exactly what we are looking to do. Already researching the Shopify competitors. Nothing prompts progress more than pure competition.
Wow, stunning. Holy cow. Wake up folks! Or you will end up like Netscape.