BeProfit ‑ Profit Analytics

If I could give BeProfit more than 5 stars I would. I used to have to manually maintain a spreadsheet to calculate a small fraction of the data I get from BeProfit or wait until my accountant closed my books at the end of the month, which didn't even give me the data I wanted. BeProfit gives me the data I need and saves me an incalculable amount of time. And their customer service is great. The team quickly responded to a request I made for a specific data enhancement by having a call with me to better understand my needs and they are working on providing the data! This app is a game changer for information about your business. I wholeheartedly recommend BeProfit to anyone looking to take their Shopify business to the next level.

BeProfit is a great app and their customer service is amazing.
I was having problems connecting my TikTok Ads account to it and had to book a call with their support team.
Daniel guided me through the possible alternatives to fix the problem, and after being unsuccessful he offered to take the problem to their internal team so they could potentially be able to fix it internally.
However, before we hang up he came with a last minute idea and patiently waited until I completed the steps and fixed the problem myself.
I recommend the app because both features and customer service are great!

Even if it is a very well created app, unfortunately after 10 months of use I have been totally upset from this and especially from the support. Ι had a problem wıth the total sales. The app was showing different total sales ( daily and monthly), different from the Shopify. So, when I realised it I sent many emails and I spoke to the chat. Many tickets bu t no asnwer. After one week of trying to communicate I decided to uninstall the app because I couldn't find a way to fix it on my own and of course, if the total sales where shown wrong, all the other calculatıons about the profıts were also wrong. After uninstalling, the staff sent me many emails to ask me why I uninstalled it, which I answered of course. They said that they haven't received any tickets on the chat and no emails. They pursuade me to install it again , which I did and they would try to fix the problem. One week after again no solution. And the last but not least was that even if I was their customer for 10 months, the new pricing that they charged me was 30$ more than I was paying all the months on my subscrition. When i asked why was that they said they couldn't do anyhting. So neither solved the problem, neither wanted to. And they increased the monthly fees so, without Improvıng their app and their facilitities. Unfortunately, tottaly disapointed.

UPDATE (After 3 months) : I need to inform you all that the support team finally tried to reach me out many times and also the CEO Eden which seemed to be personally willing to find out what was happening with my store's total revenue and all the problems that I had with the app. They finally found all the solutions, so at last Ι am satisfied and will keep the app.

Great app and customer service! Been using it for a while now and it has definitely helped me with keeping track of everything.

Best app and very helpful. Thanks also to the team that respond very quick to help me install it. Thanks

Great User Interface and presentation of your data. Great support and understanding of your business requirements. Guidance for your initial onboarding and the ability for longer support hours .

I needed help with shipping and Liora explained patiently the steps to help me through. Great customer service .Thankyou

An incredible team, always responsive and caring support. I recommend, best app to track your numbers

beprofit has a good support team but their app is not doing so well. it doesn't update my stats correctly and often glitches. I messaged their support team about this and all they could say was "sorry, our system was down and now its back up" well this happened again so i'm deleting the app. Plus now they raises the prices even though the app hasn't improved at all. The app worked well the first few months i had it but now it's gone downhill. I downloaded trueprofit today and it works perfectly and they have a mobile app so I would recommend that.

Very simply, one of the most essential apps in Shopify. If you're still thinking about installing this app, then just do it. It's been essential to our business for the past year. Their support is amazing and can add any feature at your request. This is the ultimate profit tracking app for Shopify!