BestChat: AI Chatbot+Live Chat

BestChat: AI Chatbot+Live Chat

Pricing
Free plan available
Highlights
Works with the latest themes
Rating
4.7 (150)
Developer
BestChat

Boost Your Business with Advanced AI Chatbot & Live Chat

BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify.

BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our ... more
  • Intelligent AI chatbots learn products and orders, making chatbots smarter.
  • AI-driven insights enhance data analysis and support decision-making.
  • Smooth chatbot to agent takeover ensures seamless live chat support.
  • 24/7 AI assistance chatbots handle routine queries, freeing support agents.
  • Real-time Shopify integration boosts live chat and eCommerce efficiency.
Highlights
Works with the latest themes

Languages

English and Chinese (Simplified)

Works with

  • Checkout
  • OpenAI
  • ChatGPT
  • Instagram
  • Gemini

Pricing

Free

Free

  • 80 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 80 Products AI learning
  • 20 AI knowledge entries
  • 1 agent seat

Starter

$10 / month

  • 300 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 300 Products AI learning
  • 100 AI knowledge entries
  • 1 agent seat

Basic

$30 / month

  • 1,000 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 1,000 Products AI learning
  • 400 AI knowledge entries
  • 3 agent seat

Growth

$60 / month

  • 3,000 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 3,000 Products AI learning
  • Unlimited AI knowledge entries
  • 6 agent seat

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (150)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat app for its AI's accurate responses and product recommendations, particularly useful for complex industries like skincare. They appreciate its user-friendly setup, customizable features that match their brand, and the smooth transition between AI chatbot and live support. The app is noted for boosting sales, enhancing customer engagement, and providing excellent value and support.

April 22, 2025

Very good AI chat that you can train on your products and also give it the tone of voice you want to best represent your brand!

Elite Man Cave
United States
5 months using the app
BestChat replied April 25, 2025

Dear Elite Man Cave,
Thank you for your kind words!😊 We're thrilled you find our AI chat useful for your brand. Your feedback inspires us to keep improving! 🌟

February 7, 2025

This has helped my customers a lot and I'm glad it shows you each interaction because it helps me add more information to questions I wouldn't have thought of that my customers are asking. It's easy to use too!! I love it! so thankful <3

Angels Apoth-a-fairy
United States
26 days using the app
BestChat replied March 5, 2025

Dear Angels Apoth-a-fairy,
Thank you for your lovely feedback! We're thrilled our app is helping you and your customers. Your satisfaction means everything to us! 💖

April 8, 2025

The AI feature is surprisingly knowledgeable about my store. I'm very happy with the product and level of service overall.

SatNavWorld
United Kingdom
Over 2 years using the app
BestChat replied April 18, 2025

Hi SatNavWorld,
Thank you for your positive review! We’re delighted you find our AI knowledgeable. Your insights are important, and we’re committed to enhancing your ...

Support

App support provided by BestChat.

Developer

BestChat

9325 Yonge St, Richmond Hill, ON, L4B IJ8, CA

Launched

January 5, 2022

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