Reviews (846)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its easy installation and user-friendly interface, which enhances customer interactions and increases inquiries and conversions. It features customizable contact forms, Facebook Live Chat, and promotional tools like promo bars and social buttons, all integrating smoothly with services like Mailchimp. The app is lightweight and reliable, maintaining website speed and stability, and offers responsive support for any issues. It also improves the professional look of websites and is mobile responsive, ensuring functionality across devices. The free version meets basic needs, with premium options available for advanced requirements.
Refine
-
By rating
despite constant issues with their products, the customer support is uninterested and unwilling to help or solve the ongoing issues. they simply pretend that they cannot SEE the problem.
Hi Marina,
You know that we showed you screenshots showing our tools working on your website. We also explained multiple times that our email capture tools will NOT display again if you enter your email - to avoid annoying your customers.
You blocked us after contacting our customer support this last time. We were always willing to support you.
I noticed the last time you contacted our customer support, NONE of your tools were turned ON - that might be the problem, but unfortunately you blocked us before we could reply to you. We wish you the best with your online business.
Nice app - looks professional and very easy to customize! Do not require developer's skills. Recommend!
Great app, a real joy to use and makes our life a lot easier. I'm thoroughly impressed with it and I believe it helps give confidence to our customers, to know they can contact us any time. Many thanks!
I've been looking for this app for weeks, i just didn't exactly know what i was looking for! Easy to use, lots of great options. Thanks!
www.dappergeekusa.com
It is very easy to use. I am not good with computer things but this was simple and the perfect solution for my store www.kerstins-nature-products.myshopify.com. And another plus - it's free. Thank you for making this app available
Very easy to use and was able to use colors of my site and custom photos. Nice!
It is a very wonderful app. It was easy to set as my shop. Thank you!
great app, easy to use, love that its free, thanks!
Easy to use, we are really satisfied with this product.
works perfectly well and fast support