Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and easy to install, with a variety of customization options. They appreciate its professional appearance and additional features such as the Facebook messenger support box. The app is praised for enhancing customer engagement and performing well on mobile devices. Many are satisfied with the free version and commend the customer service, with some considering upgrading to the premium version.

September 25, 2020

This App is taking significant amount of loading time. Therefore, we temporarily uninstalled, and waiting for developer priority support to address the issue.

BigHaat.com
India
Over 5 years using the app
Zotabox replied October 2, 2020

Hi, we responded via email to your query immediately but wanted to answer here as well to not mislead other merchants. The file that you wanted to minimize only takes 95ms. to load and loads AFTER your website loads (not affecting your visitors experience of your website). We can not minimize certain files or it will affect our tools performance on your website. This FAQ will also help other merchants who are concerned about website loading speed.

https://info.zotabox.com/ufaqs/will-zotabox-affect-my-site-speed/

Edited February 11, 2024

So far, so good! I switched over from another contact form because an increasing number of folks were reaching out to me on facebook saying they were unable to find contact information on my website. I hope this switch fixes that problem. I was able to get it to work quickly, and it's appearing across all my devices, but since it has only been installed for an hour or so, I haven't received any messages yet ;-)

update years later in 2024: I've had a great experience using Zotabox, so far! The EU cookies notification feature is what drew me there initially, but have found the customizable contact form and the alert pop-ups very helpful, too. Thanks!

Justthegoods
Canada
Over 5 years using the app
July 28, 2016

Very easy to use and to set up. Loving the option to have customers contact me directly from my site.

Luvibee Kids Company
United States
About 5 years using the app
October 27, 2016

I found this contact form easy to customise and use thank you

The Beautiful Life Australia
Australia
About 5 years using the app
Edited December 22, 2016

Very usefull app, easy to install and use, will definitely introduce it to friends.

Abledisplays
Canada
About 5 years using the app
March 15, 2018

I love this app. So many features for such a low price. It's very easy to figure out and use. Once you learn the mechanics of all the tools, you can get creative with all the ways to use them.

Wholesale Plush
United States
Almost 5 years using the app
September 2, 2017

I just got this tool and like it pretty good so far! I like that you can change the l colors and background easily

Twisted Mastery
United States
Almost 5 years using the app
April 11, 2017

This is the most easy to use app with the biggest return! My contact form looks fantastic and took me no more than a minute to create and implement on my website. I'd 100% recommend this to website newbies!

Ink White
United Kingdom
Almost 5 years using the app
June 6, 2017

Great tool! And it's free!

I could set up the contact form in 15 seconds without any HTML knowledge. Very efficient.

I do recommend this app

Fils Unique
United States
Almost 5 years using the app
September 21, 2016

I was looking for a quick easy contact form that works.
Zotabox contact form took a few seconds to set up, looks great and exceeded my expectations

Schoolmusicals
Australia
Over 4 years using the app