Reviews (846)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation and user-friendly interface, which enhances customer interactions and increases inquiries and conversions. It features customizable contact forms, Facebook Live Chat, and promotional tools like promo bars and social buttons, all integrating smoothly with services like Mailchimp. The app is lightweight and reliable, maintaining website speed and stability, and offers responsive support for any issues. It also improves the professional look of websites and is mobile responsive, ensuring functionality across devices. The free version meets basic needs, with premium options available for advanced requirements.

Edited June 19, 2017

I had found a bug where leaving required fields blank would still let you successfully submit the contact form. a Zotabox representative emailed me, telling me that they would notify their tech team right away, and in less than 12 hours, the bug was fixed. Thank you for your excellent customer service! :-)

Slimebun
Canada
Almost 4 years using the app
May 9, 2017

Great for what it does! No more, no less and free!

Dashing Diva Hq
United States
Almost 4 years using the app
October 24, 2016

Great tool. Works well, customizable! I use for most of my ecommerce stores.

Simply Delish 2
United States
Almost 4 years using the app
May 31, 2019

Great app. Intuitive, easy and responsive. It has many features. Thank you for offering the free testing mode.

Makeup On Set
Ireland
Over 3 years using the app
July 29, 2016

Excellent package, easy to install and configure. works very well.

Emerald Gold
United States
Over 3 years using the app
August 2, 2018

Great app, makes Shopify an even more powerful tool.

Mylifeline
United States
Over 3 years using the app
October 11, 2016

Easy to add to my website. Looks good and emails come in nicely. Recommend.

Ill Will Nutrition
United States
Over 3 years using the app
March 21, 2019

Very easy to use, after trying 3 other similar apps, this one did the job. USER-FRIENDLY!!! I am no expert either.

J.W. Renfroe Pecan Co.
United States
Over 3 years using the app
November 25, 2017

nice and easy for dumb people like myself

Menfav
Greece
Over 3 years using the app
December 27, 2017

We love this app! So easy to understand and use.

Blue Lab Vapors
United States
Over 3 years using the app