Very easy to set up. It's flexible enough to cover a range of possibilities the basic shipping table can't begin to touch. And, the support is legendary. A problem came up that turned out to be something else, yet the Better Shipping tech support was willing to get in there to help figure it out. Great app, great support.
App did not work, in the app it doesnt give you images of the inventory so it's hard to sort through everything and the search is very glitchy. I called Shopify to try to troubleshoot the issue and they couldn't figure it out either. I contacted support for the app and even though in their FAQ it states that you can't use both Shopify shipping settings and Better Shipping rates together, the app support person I talked to said I could. Bad documentation, just overall a waste of time.
Hi! I’m sorry that you had a bad experience with the app. We’ve since release a new version which is a lot more functional and flexible. The new version also has a very comprehensive help guide and some video tutorials to help with your app set up! We’re also happy to provide extra support you might need! If you would like to try Better Shipping again please just let me know.
Not everything is straightforward with this app. An instruction video is needed.
Hi! We’re sorry that you found the set-up process confusing. We’ve since updated our help guide and have included several tutorial videos! We’re always happy to provide any further instructions that you need on specific shipping scenarios too.
Amazing App, its a perfect fit for my cupcake cupcake where we need to be able to charge by suburb.
As we have a product which gets delivered on a fragile/same-day courier service the rates vary by over $40, even with over 30 postcodes loaded this is working exactly as I need.
To top it off the support was first class, Andrew was a super star who went out of his way to help out whenever I sent a request or issue. I couldn't have asked for more and would recommend 100%
Anfurniteshop Shopify Com
Works now. If it does not work in your store, just uninstall and install the app again. it will not lose data.
Thanks for the feedback! This issue can sometimes occur when you add the carrier calculated shipping feature to your Shopify plan. If you have any questions about this, please let me know.
Sun City Shop
It doesn't work!!!!! so upset!
We’re sorry to hear that you had a bad experience! We really pride ourselves on our customer support and if you contact us we’re always happy to provide as much assistance as you need to get things working! We would have loved to help you resolve this issue, support is always only an email away and we always respond to every question. If you’d like to give Better Shipping another go, please just let us know and we can help you get setup!
The app is really good. It solves a lot of headaches if you have varying shipping prices in your shop. Support is also very helpful and answers questions quickly.
Excellent support thank you. App works great.
Very happy with the quality of the work and the fast and efficient set up. Thanks a LOT.
Responded fast. Thanks for helping.