Reviews (1,076)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its powerful and customizable reporting capabilities. It's praised for automating complex reports on sales, inventory, and customer data, saving significant time. The support team is noted for their quick responses and ability to create custom reports. It's especially useful for businesses without a strong IT or analytics team. The app can consolidate data from multiple stores and provides a comprehensive view of total revenue. It also allows scheduling and distribution of reports to non-Shopify emails.

January 30, 2024

really easy experience using Better Reports. Especially since once I signed up all I had to do was send an email of what I wanted and a representative sent me the report I needed.

All Paws Essentials
United States
About 20 hours using the app
December 11, 2023

Very powerful reporting app. I can get way better data out of this than I can out of Shopify's reporting system. The support team is fantastic too. They can walk you through what to do, or make custom reports for you.

Juilliard Store
United States
Over 1 year using the app
December 5, 2023

I really like this application in terms of reporting!

And their support works at the highest level, they always helped me if I had any questions.

Thank you)

Alberto Casiano
Kazakhstan
Over 2 years using the app
August 4, 2023

I have only been working with Better Reports for a few days, but so far any time I have requested help running a report they have responded super quickly with exactly what I want and some other options. I would rate their Customer Service EXCEPTIONAL! Claudia rocks!

Zodica Perfumery
United States
About 2 years using the app
January 25, 2024

Fantastic app!
Their reports are intuitive and their support is suburb when you need a little help. This is a must if you have a store with thousands of items and need to really see what you are selling by product type, channel, etc.

Swedish Gift Store - Scandinavian Wonderland
United States
3 days using the app
Edited January 23, 2024

A Must-Have Shopify App - Better Reports

I have been using Better Reports for my Shopify store for a few months now, and it's nothing short of outstanding. It simplifies the data management process by providing clear, comprehensive reports on sales, inventory, and customer data, all of which were previously time-consuming to put together.

What sets Better Reports apart is its customizable feature, allowing me to adjust the data to meet my specific needs. It's user-friendly and intuitive, even for those not as tech-savvy.

But where Better Reports truly excels is its customer support. They are swift, thorough, and always ready to assist. They not only address issues promptly but also offer valuable advice to optimize my reporting process. Especially Rishika who went out of her way to help me.

In a nutshell, Better Reports has saved me a significant amount of time, helped me make more informed decisions, and improved my overall business operations. It's more than just a powerful tool—it's a team that genuinely supports my success. A top-notch app, highly recommended!

Lover Los Angeles
United States
7 months using the app
October 25, 2023

We originally downloaded Better Reports to schedule & distribute reports to emails that don't have access to Shopify. Our team has greatly benefited from from this feature alone and beyond. Not only is it able to run detailed reports by location, device, user, product department, payment type, etc...but it can also link different Shopify stores to view a single report from both stores. Their customer service is excellent and has helped quick turn reports (tables AND graph reports) with continued flexibility. It does have a little bit of a learning curve....but since our current business lacks a robust IT or analytics department, Better Reports has become one of my favorite apps.

OpryShop
United States
4 months using the app
August 22, 2023

I've used this app for over three years and am very happy with the amount of data it makes available. The customer service team has always been top-notch and willing to help. Easily a 5-star app with 10-star service.

xxxcite
United States
About 3 years using the app
August 8, 2023

love this app! I'm able to run any report I like, and customer service via chat is always so helpful! they help with any custom report I'd like to create and they usually respond within a day!

TAJA COLLECTION
United States
Over 3 years using the app
December 8, 2023

Legitimately the best app that exists for the Shopify ecosystem. Incredibly powerful reporting that makes it simple for any business user to access the data they need, and support that is absolutely top notch. This week alone, Better Reports helped us craft custom reporting that will a) save hours every week and b) inform everything from online merchandising to product roadmap.

BenchMade Modern
United States
2 months using the app