Reviews (1,076)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its powerful and customizable reporting capabilities. It's praised for automating complex reports on sales, inventory, and customer data, saving significant time. The support team is noted for their quick responses and ability to create custom reports. It's especially useful for businesses without a strong IT or analytics team. The app can consolidate data from multiple stores and provides a comprehensive view of total revenue. It also allows scheduling and distribution of reports to non-Shopify emails.

October 2, 2023

Better Reports has been instrumental in creating custom reports that are helping to evaluate our business performance. One report was a table showing the correllation of products purchased together... which has helped us very much with our cross marketing of products. Great customer service. Responsive and very willing to jump in to help create a report when asked.

Uwila Warrior
United States
9 months using the app
February 22, 2024

Great App with FANTASTIC support

Gry Mattr | USA
Canada
About 1 month using the app
Edited May 10, 2024

Claudia, once again, created a custom report that we needed because Shopify didn't offer the capability! Thank you!

Plum
United States
About 1 year using the app
November 5, 2023

WASTE OF TIME. THIS APP IS NOT ACCURATE. EVERY MONTH, THIS APP HAS BEEN $20K TO $30K OFF ON REPORTS.

Capsule NYC
United States
Almost 3 years using the app
October 19, 2023

Really great app. Was struggling with Shopify native reporting for months before learning about this app. The app allows you to look at data many ways. Also their support team is very responsive. I have gone to them many times with questions and requests. They have built custom fields for my business needs. Can't recommend this app enough.

Bare Minerals
United States
3 months using the app
December 5, 2023

Has WAY more data reporting functionality than default Shopify reports. As well, tons of customization and the best yet - need something, ask support and they'll work with you to get what you need. I had several requests for custom data and they had my reports up and running in about 20-30 minutes. Bravo...what all support SHOULD be.

Paper and Grace
United States
26 days using the app
October 6, 2023

The help from the Better Reports team has been amazing when I can't work out what to do. I love that you can change the style of report from table to graph etc

funnybunnykids
New Zealand
7 months using the app
July 18, 2023

Love how it's so flexibility that I can customise which data to include on the report. The support team response are quick and solve the concerns seamlessly. Love this app.

Seoul Recipe HK
Hong Kong SAR
Almost 3 years using the app
December 18, 2023

It's amazing being able to gather reports on any form of data we need from our store. It's allowing us to take a closer look at our customer behaviour and product variants.

Manuka South
New Zealand
About 1 month using the app
October 17, 2023

Excellent very deep app with tremendous capabilities and even better Better Support! One support interaction saved us time, money, and paper! Thanks Team BR.

Portland Running Company
United States
About 4 years using the app