Reviews (1,135)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

March 5, 2024

The Better Reports app is capable of giving you *much* better and more insightful information than the native Shopify options. It comes pre-configured with plenty of useful reports that you can use off the shelf and also customize to suit your particular purposes. For example not only can you see sales of a product for a period, the report can compare those sales to prior periods to show (hopefully) growth. I recommend copying the reports you want to change, and then changing the copy, so you have a backup. Personally, I have found configuring some of the reports challenging, but all the staff (*particularly Claudia) is cheerful and happy to help.

Bucks
United States
About 1 month using the app
January 30, 2024

I would absolutely recommend this to others as it has been a great experience thus far. The team also is very fast at responding and helping in any way possible!

Hanks Belts
United States
About 1 month using the app
November 22, 2023

I love this app! It can get a little complicated BUT any time you hit a snag just hit up their support and you’ll have an answer in 24hrs. You can get really deep in the weeds (in a good way) with this app.

Econo Jam Records
United States
About 1 month using the app
December 19, 2023

Very useful reporting capabilities. Their customer service is always excellent and willing to help build custom reports that suit my needs.

Greenery NYC
United States
About 1 month using the app
February 28, 2024

The responsiveness and initiative from this company is really amazing. I'm shocked and always happy the level with which they go above and beyond to help.

Paper Herald
United States
8 months using the app
February 14, 2024

The most helpful and attentive customer service teams! I suck at making reports but they make it easy.

CORDOVA
United States
5 months using the app
Edited February 22, 2024

Claudia did a great job providing me with reports I requested. Thanks Claudia!

Bartesian
United States
Over 4 years using the app
March 1, 2024

Keanna was great. I needed a few custom reports. Such a quick response and got me exactly what I need. Highly recommend.

Forest Leaf
United States
8 days using the app
April 16, 2024

super responsive, great help with custom reports

Garden Club Council of Winston-Salem/Forsyth County
United States
3 months using the app
April 9, 2024

Best customer service ever. Fast. Responsive. Knowledagebale. What else could you ask for?

JOCKO FUEL WHOLESALE
United States
About 1 month using the app