Better Reports , 1,027 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust, customizable reporting features that offer detailed insights into sales, inventory, and customer data. It's particularly praised for its revenue reports and order source analysis, aiding in marketing strategies. The app is also valued for its time-saving automated report creation and scheduling. Despite its cost, merchants find the value it provides justifies the expense. The customer support is frequently commended for its quick response and assistance with custom reports.

May 17, 2023

Always quick service and this report helps so much to get my invoices collected quickly as I can sort it and create totals for the customers. Its not perfect but so much better than what I am doing now.

Howell Pathways
United States
11 days using the app
June 12, 2023

WOW! Pretty much sums it up! Same day service, usually just hours til that report Shopify doesn’t have is made by Better Reports team and ready to use. Best $20 I spend a month to have reports look just like my old POS used to have them set up, so everyone is still on the same page when we talk numbers!

Ergadoozy
United States
4 days using the app
September 13, 2023

App worked perfectly for what I needed & when I couldn't work out how to format the correct filters for a specific report, they were really helpful in creating one for me quickly.

Cub & Pudding
United Kingdom
2 days using the app
May 16, 2023

We have had a very good experience with Better Reports. The Support team has been very quick to respond with help on our reporting needs.

Wrabyn
United States
About 2 months using the app
June 30, 2023

Wow, it's like having a analytics expert on staff! We recently migrated to Shopify POS from Quickbooks POS. I used to spend a lot of time every week pulling multiple reports from QBPOS, combining and manipulating them in Excel to get the info I needed to analyze sales and inventory. Our Shopify rep recommended Better Reports and I'm sure glad she did! It can be a little intimidating at first because there are SO many reports available. I emailed support for help creating a customized sales report and Claudia got back to me quickly and already had it done. So, I asked her for 3 more reports --and they're done. Fantastic! This will save me a lot of time going forward. I highly recommend this app!

Replay Guitar Exchange
United States
2 days using the app
January 1, 2024

i like it

Mini Toys
United States
11 days using the app
October 6, 2023

Keanna's support is amazing! Great app, and very helpful support representatives :D

Tuner Depot
Canada
3 months using the app
August 21, 2023

4 stars, It helped meand I was to close to get my report. I was looking for orders with pending fulfillment. But the report shows me up the total amount of the order in certain cases and not the dollar amount for the item is still pending to fulfill. It shows the actual price/cost of the item. If the app can improve the report that would be better. Thanks

Sierra Madre Collection
United States
13 days using the app
May 11, 2023

Great help on my day-to-day work as I'm alone doing all the ecommerce work from its management to operations. It helps me not wasting my time buidlign the report and focus on analysing them and finding insights rather than spending hours on excel building tables.

Amina Muaddi
Italy
14 days using the app
June 29, 2023

Awesome app! Best detailed reporting we have found. Shopify should have this type of reporting natively.

Also excellent customer service!!!

Healthycell
United States
About 1 month using the app